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my macbook is plugged in but not charging

222 Views 3 Replies Latest reply: Jun 30, 2013 1:37 PM by OwenD2013 RSS
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Jun 30, 2013 10:12 AM

Is it dying?

  • Eric Ross Level 6 Level 6 (11,650 points)
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    Jun 30, 2013 10:17 AM (in response to OwenD2013)

    Try doing an SMC reset, take a look at this link, http://support.apple.com/kb/HT3964

  • frederic1943 Level 6 Level 6 (9,970 points)
    Currently Being Moderated
    Jun 30, 2013 11:58 AM (in response to OwenD2013)

    If the SMC reset doesn't work go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you are running 10.7 Lion or 10.8 Mountain Lion), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information from the top of the page back here.

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