HT201836: How to restart your Apple TV

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Jhoana82

Q: The date and time on my Apple TV is not setting, anyone that can help me? Please!

I can't get the date and time to set up on the Apple TV, how can I fix this problem? I tried restarting and that's not helping.

Apple TV

Posted on Jun 28, 2013 12:45 PM

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Q: The date and time on my Apple TV is not setting, anyone that can help me? Please!

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  • by judysings,

    judysings judysings Jun 30, 2013 12:43 PM in response to Jhoana82
    Community Specialists
    Jun 30, 2013 12:43 PM in response to Jhoana82

    Hi Jhoana82,

     

    Welcome to the Support Communities!

     

    I would suggest you unplug the Apple TV for thirty seconds to restart it, then restore it to the factory settings.

    Click on the links below for more details and screenshots ...


     

    Apple TV (2nd and 3rd generation): How to restart your Apple TV

     

    You can also reset your Apple TV by unplugging it from the power source for thirty seconds.

     

     

    Apple TV (2nd and 3rd generation): Restoring your Apple TV

     

    On Apple TV, choose Settings > General > Reset, and then click Restore.

    Your Apple TV will restore to its factory settings, and will also download and install the latest Apple TV software update. This process may take some time. Do not disconnect your Apple TV's power cable during the restore process.

     

    I hope you are back up and running with your Apple TV soon!

     

    - Judy