HT201806: Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad
Learn about Bluetooth: How to set up your Apple Wireless Mouse or Magic Trackpad
Q: My bluetooth has disappeared from my macbook air - any ideas on how to reinstall or locate it?
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Jun 30, 2013 1:03 PMby judysings,Hi Lisa.lisajane.jane,
Welcome to the Support Communities!
I'm sorry to hear you are having issues with bluetooth after updating your software.
Have you restarted your computer? That is usally a good first troubleshooting step after a software update.
If you are still unable to pair your bluetooth devices to your computer, then please follow the instructions below:
http://support.apple.com/kb/ht1153#learn
Intel-based Macs: Resetting the System Management Controller (SMC)
- Shut down the computer.
- Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
- On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
- Release all the keys and the power button at the same time.
- Press the power button to turn on the computer.
Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.
Resetting NVRAM / PRAM
- Shut down your Mac.
- Locate the following keys on the keyboard: Command (⌘), Option, P, and R. You will need to hold these keys down simultaneously in step 4.
- Turn on the computer.
- Press and hold the Command-Option-P-R keys before the gray screen appears.
- Hold the keys down until the computer restarts and you hear the startup sound for the second time.
- Release the keys.
You can read more details by clicking on the two links above, but these would be two good troubleshooting steps to try.
I hope this information helps ....
Have a great day!
- Judy
