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synchronisation

321 Views 6 Replies Latest reply: Jul 11, 2013 12:25 PM by david_100 RSS
david_100 Calculating status...
Currently Being Moderated
Jun 30, 2013 3:29 PM

Hi,

 

I have the following problem during the synchronisation with my iPhone 4s:

 

Here the datas:

  • OS: Snow-Leopard (MAC OS X 10.6.8)
  • Itunes 11.0.4 (4)
  • IPhone-Sw: Version 6.1.3

 

The error-message is (translated from German language):

"The iPhone from David ..." couldn't synchronized, because the connection to the iPhone was disrupted."

 

These errormessage always occours after the end of the beginning of the synchronisation.

 

I switched the iPhone off -and on, I reseted the iPhone, but it doesn't take any effect.


Does anybody know, what could be the reason or how it is fixable ?

 

 

Thanks

 

Greetings

 

David

iPhone 4S, iOS 6.1.3, MacBook Pro with Snow Leopard
  • jeremy_v Community Specialists Community Specialists (1,750 points)
    Currently Being Moderated
    Jul 2, 2013 9:46 AM (in response to david_100)

    Hi David,

     

    Thanks for visiting Apple Support Communities.

     

    You may find the suggestions in these articles helpful, depending on how you're syncing with iTunes:

     

    iOS: Troubleshooting USB connection

    http://support.apple.com/kb/ts1286

     

    iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing

    http://support.apple.com/kb/ts4062

     

    Cheers,

     

    Jeremy

  • jeremy_v Community Specialists Community Specialists (1,750 points)
    Currently Being Moderated
    Jul 9, 2013 11:42 AM (in response to david_100)

    Hi David,

     

    I'm glad it's sorted out.

     

    Best,

     

    Jeremy

  • Chris CA Level 9 Level 9 (73,410 points)
    Currently Being Moderated
    Jul 10, 2013 2:01 PM (in response to david_100)

    Make sure you have a good connection/USB cable.

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