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The app for Netflix won't work on my iPad or iPad 2

6934 Views 8 Replies Latest reply: Aug 9, 2013 5:55 PM by PinkiPadLostHerPassCantRecover RSS
PinkiPadLostHerPassCantRecover Level 1 Level 1 (0 points)
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Jun 30, 2013 5:47 PM

Am logged in on my iPad Mini in Safari.  Membership is shown as Active and I received a DVD yesterday.  I just tried to get on via the app and got the error "Your account is not active."  This has been going on since I got the app earlier in the week.


Makes no sense, right ??


I can't call Netflix due to disability.  No public email is posted.  I am hoping someone here can help a crying, frustrated chick :)


I know my iPad and Mini can stream as I watch movies and TV DVDs with my Amazon Video app.

iPad 2, iOS 3.1.2


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