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IPad 2 Bluetooth audio issue

544 Views 6 Replies Latest reply: Jul 3, 2013 2:03 AM by Fraorlando RSS
Fraorlando Calculating status...
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Jun 28, 2013 11:58 PM

I have audio issues when using my Logitech bluetooth headset H800 with Ipad2, 6.1.2. The Sound quality degrades to that of an old phone when using skype or teamspeak. When only listening to music, the audio is good.

Please Help, TIA

iPad 2, iOS 6.1.2
  • deggie Level 8 Level 8 (44,870 points)
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    Jun 30, 2013 10:15 AM (in response to Fraorlando)

    Your first post should have helped you with solving your problem. You say your H800 works fine except when using skype or teamspeak which means the issue may be those applications. Have you tried using it with FaceTime?

  • deggie Level 8 Level 8 (44,870 points)
    Currently Being Moderated
    Jun 30, 2013 6:52 PM (in response to Fraorlando)

    If you have some wired headphones you might also want to try those.

  • Stephen Spark Level 4 Level 4 (2,380 points)
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    Jul 1, 2013 9:30 AM (in response to Fraorlando)

    It is not a bug, it's how it works. Bluetooth has limited bandwidth for it's audio channels. I believe when using most audio and video apps you are using all available bandwidth (A2DP profile) for higher stereo audio quality. When using the bluetooth device for phone calls and other communications apps it automatically switches to lower quality mono audio (HSP) to allow for the additional channel needed to transmit your voice back to the iPad.

     

    Some bluetooth devices may have settings in there own firmware which may allow you to use higher quality audio for calls. This would depend on the version of bluetooth used and the manufacturer's implementation of the technology into there product.

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