Currently Being ModeratedJul 3, 2013 7:09 AM (in response to Tarinatori)
I have an article here that can help you troubleshoot these unexpected freezes with iTunes. That article can be found right here:
Also, if you have tried troubleshooting this issue by uninstalling and reinstalling iTunes, then you may want to take a look at this article about uninstalling and reinstalling iTunes and all related components:
I mention this article because if you have tried to uninstall iTunes, you need to know that there is a specific order for uninstalling iTunes and all of these components have to be uninstalled and in this order for it to be a successful and clean uninstallation:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
- Apple Software Update
- Apple Mobile Device Support
- Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Thanks for using the Apple Support Communities!
Currently Being ModeratedJul 9, 2013 7:05 PM (in response to braden85)
HI! I uninstalled Itunes and other Apple programs in said order. Then I installed Itunes. It said this is old version. I un- and re-installed again (now I run 18.104.22.168 version). Now it still crashes. I run Itunes diagnostic which was saying I'm not an administrator. I checked from Windows and it says I am administrator.!?!
Anyway, now when crashing I got a message saying alike this: "A problem halted program's faultless function. Windows closes program and tells if there is solution.." and nothing else. Windows is not findingsolution I guess.
Currently Being ModeratedJul 10, 2013 6:05 AM (in response to Tarinatori)
Hi again Tarinatori!
Thank you for using the Apple Support Community. Due to the nature of your issue or question you may find more information by using another one of Apple's support resources - https://expresslane.apple.com/GetproductgroupList.action.