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398 Views 13 Replies Latest reply: Jul 1, 2013 6:50 AM by GaryIanLawrence RSS
GaryIanLawrence Calculating status...
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Jul 1, 2013 1:36 AM

All of a sudden i cannot access secure sites with safari ( such as banking sites )

 

What do i have to do ??

 

I have already cleared

iMac, Mac OS X (10.7.5)
  • Carolyn Samit Level 10 Level 10 (84,070 points)
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    Jul 1, 2013 1:46 AM (in response to GaryIanLawrence)

    Make sure the Firewall is turned off in System Preferences > Security & Privacy > Firewall

     

    And in System Preferencees > Date & Time. Make sure the time is correct.

  • Carolyn Samit Level 10 Level 10 (84,070 points)
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    Jul 1, 2013 2:18 AM (in response to GaryIanLawrence)

    Check Safari > Preferences > Security

     

    Make sure Java is enabled.

  • Carolyn Samit Level 10 Level 10 (84,070 points)
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    Jul 1, 2013 2:43 AM (in response to GaryIanLawrence)

    Uninstall DIVX to see if that makes a difference.

     

    Uninstall instructions  >   http://www.divx.com/en/faq/view/supportFAQen170

  • Carolyn Samit Level 10 Level 10 (84,070 points)
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    Jul 1, 2013 3:07 AM (in response to GaryIanLawrence)

    Anti virus software installed?

     

    An app called Little Snitch installed?

     

    How about extensions. Safari > Preferences > Extensions

     

    If there are any installed, turn that off, quit and relaunch Safari to test.

     

     

     

     

    message edited by:  cs

  • thomas_r. Level 7 Level 7 (26,935 points)
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    Jul 1, 2013 6:05 AM (in response to GaryIanLawrence)

    When you say you can't access these sites, what specifically happens? Are the sites not loading, are you getting an error message, are they loading but not functioning properly, or something else? What kind of sites are we talking about?

     

    Regarding Java, I have to disagree with Carolyn's advice. Unless a site specifically requires Java, you should keep Java turned off in the browser. Even then, you need to think very carefully about how important that site is and how to keep yourself safe before enabling Java, which opens a major security hole in your computer. See:

     

    Java is vulnerable… Again?!

     

    Also, you mention that you tried Little Snitch... disable or uninstall that and see if it makes a difference. You should also uninstall BitDefender. It could also be interfering, and the last time I tested BitDefender, it did a pretty lousy job of detecting Mac malware:

     

    http://www.thesafemac.com/mac-anti-virus-testing-01-2013/

     

    If removing those apps doesn't help, try restarting in Safe Mode and see if you can connect to these sites in that mode. If you can, and if you can no longer connect when restarting normally, then the problem is caused by some other third-party software that we haven't yet identified.

  • andyBall_uk Level 6 Level 6 (17,470 points)
    Currently Being Moderated
    Jul 1, 2013 6:41 AM (in response to GaryIanLawrence)

    you've got Safari - Preferences - Block cookies set to Never, or from third parties ?

     

    >>Safari also does.nt hold on to my cookies that I have accepted !!

     

    you're using some add-on that asks you to approve cookies ? - try without it.

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