Currently Being ModeratedJun 30, 2013 1:35 PM (in response to tmhall01)
Welcome to Apple Support Communities! Check out this article, it'll go over steps to do if your iPod doesn't appear in iTunes or in My Computer / Computer:
Currently Being ModeratedJul 1, 2013 7:37 AM (in response to Delgadoh)
iphone, not ipod..... it did work, up until about a month ago. did some "improvement" or new software screw it up?
Currently Being ModeratedJul 1, 2013 7:46 AM (in response to tmhall01)
Sorry, my mistake. There's an equivalent article for iOS devices here:
Even though it previously worked, there are several things that could be causing the issue, so your best bet is to follow steps 1-6 in that article.