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Changing iCloud email

305 Views 7 Replies Latest reply: Oct 16, 2013 1:13 PM by randers4 RSS
Tweeney Calculating status...
Currently Being Moderated
Jun 30, 2013 3:11 PM

Recently I changed my Apple ID email to my new email account so that I would get the emails they send out to me. I have been able to sign in fine to all other services except iCloud.

 

Whenever I try to sign out of iCloud it asks me to sign in to verify its me and disable find my iPhone, but using the old email address so I cannot sign in.

 

I am also now unable to sign into iCloud to start doing backups again and it keeps promoting me to enter my password but if I do enter it then it will just flag it as invalid.

I was wondering how I am going to be able to change my iCloud account as it does need to be done. Any help is appreciated!

iPhone 4S, iOS 6.1.3, Running iOS 7 beta
  • randers4 Level 9 Level 9 (53,010 points)
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    Jun 30, 2013 5:29 PM (in response to Tweeney)

    That has been reported by other's runnin iOS 7 beta.  If you are a developer you can ask your question in the developer's forum.  That is the only place on Apple's site that issues related to iOS 7 can be discussed.

  • randers4 Level 9 Level 9 (53,010 points)
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    Jul 1, 2013 7:20 AM (in response to Tweeney)

    Yes it is.  Having to provide a password to disable Find My iPhone is only a feature of iOS 7.

  • randers4 Level 9 Level 9 (53,010 points)
    Currently Being Moderated
    Jul 1, 2013 8:57 AM (in response to Tweeney)

    You're welcome.  Good luck.

  • Clare69 Calculating status...
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    Oct 16, 2013 1:08 PM (in response to Tweeney)

    Hi did you ever get this problem sorted if so how as I'm having this problem.

  • randers4 Level 9 Level 9 (53,010 points)
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    Oct 16, 2013 1:13 PM (in response to randers4)

    Go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

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