9 Replies Latest reply: Jul 3, 2013 2:04 AM by greatalps123
greatalps123 Level 1 Level 1 (0 points)

I have Windows 8 and OS X Mountain Lion installed on my Macbook Pro. My college provides internet by giving every student an ip address that needs to manually entered in the network settings. All the settings work in Windows 8 and I am able to access internet as well as shared common folders. But when i use Mac, I am able to connect to the network, but not able to open any website or shared folder. I can ping the server from terminal and it responds. Also, I can see the some of the systems connected to the network when I go to "Connect to Server" and click on browse. The computer department could not help me as OS X is rarely used.

 

But I want to use internet on OS X and not on Windows 8.

 

Also in Windows I go to run and enter: \\172.17.0.13 to open a common folder. What is the equivalent procedure for Mac ?

 

Any help will be really appreciated.

Thanks.


MacBook Pro
  • 1. Re: Internet on OS X
    Barney-15E Level 8 Level 8 (35,275 points)

    When you set up a manual IP address, it doesn't get the Domain Name Servers passed to it. You'll need to set them up manually in the DNS tab of the particular network service (WiFi or Ethernet).

     

    If you can find out what the college is using, you can enter those, or use a free service like OpenDNS or Google.

    OpenDNS is

    208.67.222.222, 208.67.220.220

    Google is

    8.8.8.8, 8.8.4.4

     

    Open Network System prefs select the network service you are using.

    Click the Advanced button.

    Click the DNS tab.

    Click the Add ( + ) button.

    Enter the first address in one of the pairs.

    Repeat for the second.

    Close that pan and click Apply.

     

    You should now be able to reach the Internet. You might consider creating a Location for your college. That way you can switch between the fixed ip address and DHCP easily.  If you select Edit Locations… from the Location popup, you can duplicate your current settings and name it something like college, then, select Automatic and set it back to DHCP. If you use OpenDNS or Google, you can leave those as they won't hurt. With two locations set, there will be a Location item in the Apple menu. So, when you are off-campus, you can select Automatic and use DHCP. When back on-campus, you can choose College and it will switch all the settings for that.

     

    To connect to an smb share, use Connect to server from the Go menu in Finder. For the address, use smb://server/share. In your case, use smb://172.17.0.13

  • 2. Re: Internet on OS X
    greatalps123 Level 1 Level 1 (0 points)

    Hi,

    I got the DNS from the computer department and entered them as you explained above. But the problem is still there. Nothing has changed. Also, one thing I should mention here: my computer name and workgroup is the same in Windows and OS X. Could that be causing a conflict at the server ? 

  • 3. Re: Internet on OS X
    Barney-15E Level 8 Level 8 (35,275 points)

    Try using one of the other DNS address pairs, also. The college DNS may just resolve its own stuff.

     

    Are you connecting with both Windows and OS X at the same time? If so, that may be an issue, but I doubt it.

  • 4. Re: Internet on OS X
    Linc Davis Level 10 Level 10 (117,840 points)

    From the menu bar, select

      

    System Preferences Network Advanced TCP/IP

      

    What values are shown for the following?

     

    • Configure IPv4
    • IPv4 Address
    • Subnet Mask
    • Router

  • 5. Re: Internet on OS X
    greatalps123 Level 1 Level 1 (0 points)

    I already have the IP address, subnet mask and DNS address from the network admin. I added them manually in the the settings you have mentioned above. These worked in Windows 8, but don't work in OS X. And that is the problem.

  • 6. Re: Internet on OS X
    Linc Davis Level 10 Level 10 (117,840 points)

    Do you have a static address or a DHCP address?

  • 7. Re: Internet on OS X
    greatalps123 Level 1 Level 1 (0 points)

    We have a static ip system.

  • 8. Re: Internet on OS X
    Linc Davis Level 10 Level 10 (117,840 points)

    Can you ping or lookup a public server such as www.google.com in Network Utility? If not, what output do you get?

  • 9. Re: Internet on OS X
    greatalps123 Level 1 Level 1 (0 points)

    No, at one time only windows or OS X is open. Also I was able to open smb://172.17.0.13. But internet just doesn't work.