1 2 Previous Next 20 Replies Latest reply: Sep 22, 2013 9:23 AM by manomet1 Go to original post
  • 15. Re: Wife's iPhone4 Unable to Send Pics to Mine
    melindafrommo Level 1 Level 1 (0 points)

    I have had the very same problem.  I could not send pictures to my husband or son.  I could not send group messages either.  I went to the Genius Bar and they told me that I had a software issue and I should backup my phone, restore it to original settings, then back up the phone.  Did not work.  Genius Bar then said that I didn't do it right, I should back it up, restore it to original settings, then sync each setting, not to back it up, because I would just be putting the problem back on the phone.  Did not work.  Genius Bar said I needed a new Sim card.  Did not work.  They did not know what the problem was and gave me a new phone.  SAME PROBLEM!!!

     

    My other son then asked me to send a photo to my husband.  I started to type his address into the To: line and he told me no, I should use the + in the blue circle.  He then asked me to send a group message.  I started to do the same thing and he again told me to use the + in the blue circle.  This took care of my problems.

     

    No where are we told to use the +sign in the blue circle.  Apparently there is some sort of connection that is made when you do this.  Please try it and let me know if this helps.

  • 16. Re: Wife's iPhone4 Unable to Send Pics to Mine
    Libmls Level 1 Level 1 (0 points)

    Hello I had the same problem

    I went to settings - messages - mms button I turned off then on and it seems to work okay

    Don't know if this helps but it is worth noting I was sending photos ok then all of a sudden it Decided not to work

  • 17. Re: Wife's iPhone4 Unable to Send Pics to Mine
    Tecboy2001 Level 1 Level 1 (0 points)

    I think it has something to do with iMessage once I turned that off every thing worked fine no need to restore reboot or any thing I did this on both my phone and my wife's phone now we can send pictures fine

  • 18. Re: Wife's iPhone4 Unable to Send Pics to Mine
    h5990 Level 1 Level 1 (0 points)

    I can confirm conway123's solution.  On Verizon, some picture messages need to be received on the carrier network (like visual voicemail).  iPhone to iPhone on iMessage can be done on wireless.  Settings, Network, Cellular Data "ON."  It has not been necessary to turn Wifi off for me in order to get the messages, so long as Cellular Data was set to "ON."

  • 19. Re: Wife's iPhone4 Unable to Send Pics to Mine
    CrazyLinguiniLegs Level 1 Level 1 (0 points)

    I solved this problem by going to message settings, turning MMS off then on, then turning iMessage off then on.

  • 20. Re: Wife's iPhone4 Unable to Send Pics to Mine
    manomet1 Level 1 Level 1 (0 points)

    My wife and I both have 4S phones and just did a software update (7.0) and found the same problem sending pics. I found if you are in "send a message", type in your message in the message box right above the key pad, then add in your pic.. Don't put the pic in first. This solved our problem. Good luck.

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