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HT1766: iOS: Back up and restore your iOS device with iCloud or iTunes

Learn about iOS: Back up and restore your iOS device with iCloud or iTunes

HT1766 I get an error message when trying to backup my phone:  HELP

88 Views 1 Reply Latest reply: Jul 2, 2013 7:04 AM by Delgadoh RSS
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Jun 29, 2013 9:58 PM

Error message: iTunes could not back up the iPhone "MY iPhone" because the backup was corrupt or not compatible with the iPhone.

 

I don't understand why it wouldn't be compatible; using Macbook pro with iphone5. Itunes us up to date on both devises. What could be wrong here? Please help with any information possible. Thank you.

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