Currently Being ModeratedJul 2, 2013 6:09 AM (in response to nucleusww)
Did you preview your order, before you tried to buy it?
Can Aperture create a pdf version of the book, or does it also hang when trying to preview the book?
If the preview cannot be generated, the book may be containing a corrupted image file or your Aperture library may need repairing.
The upload can take a long time - I have waited sometimes several hours for an upload to finish. Also a firewall or antivirus software may be preventing the access to the store. Is the region in your
System Preferences > Language & Text > Region
set to the country you are in and to the the country of the store you want to order from?
Currently Being ModeratedJul 2, 2013 9:17 AM (in response to léonie)
Thank you for your reply Léonie,
Yes it does generate the PDF proof. (I wish Apple had the same "thermometer" progress bar for uloading as they used for the PDF. It's nice to know if there is any progress. The upload is so blind!) After the 24 hour attempt, I did read up what I could in Apple's troubleshooting, and I rebuilt the library, which did have the region selection as one of the steps, so yes, I have selected the correct region. I just left it overnight again last night, to no avail. Interestingly, I used a direct ethernet connection rather than my WiFi to see if that helped. (No) When I tried to pause the upload (which had worked before) it wouldn't stop. (The little spinning wheel next to "Upload Progress" kept spinning. So I pulled the ethernet out and it kept spinning still. (No WIFi, or direct connection.) So it seems like it was never sending anything at all. (?)
Thanks in advance for any more thoughts you might have,
Currently Being ModeratedJul 2, 2013 9:52 AM (in response to nucleusww)
So I pulled the ethernet out and it kept spinning still. (No WIFi, or direct connection.
That looks like something were blocking your upload -
I asked before - do you have any firewalls or antivirus software, like Little Snitch for example? Then disable it while trying to upload.
Check, if there is any network traffic with the Network Utility: (in Applications > Utilities)
and open the Console and look for diagnostic messages.
Currently Being ModeratedJul 4, 2013 9:33 AM (in response to léonie)
Thanks LionieDF, I've spent days messing around with this after you pointed me to the Console, and turns out it wasn't Aperture. It not the Firewall. It's not my Wifi. It's not my ISP. (I was able to send the photo book off on the same network using a different MBP.) Speakeasy.net speed tests show 25 mbps down and .99 mbps up on my network. But when I run the same test on my older MBP, the download test runs fine at similar speeds. The upload test hangs up and eventually fails. Everytime. Firewall on or off. Doesn't matter. Email come and goes with no problems. have any thoughts on what else could be causing this?
Currently Being ModeratedJul 4, 2013 12:03 PM (in response to nucleusww)
Your book is already in print now, yes?
If you could print your book from a different mac, your Aperture library is obviously o.k.
You could try to check, if settings in your account are problematic or your rMBP has a system wide problem.
Try to upload your book from a different user account on your rMBP. If that succeeds, you will know, that preference settings or start-up items in your main user account are interfering.
Then proceed to remove your user preferences from your user library
If you cannot upload, even from a different user account, reinstall Aperture or your MacOS X.
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