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Mac Mail is toes up

175 Views 5 Replies Latest reply: Jul 2, 2013 2:11 PM by Robert Elston RSS
Robert Elston Calculating status...
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Jul 2, 2013 1:34 PM

I was in China with my Powerbook and it became apparant that no new mail was being recieved. I have a gmail account for which I had forgotten to bring the password, so I couldn't log in to gmail to see if the problem was global or just on the Powerbook. Home again on my iMac I see it was not global.

 

Looked around on the internet - guy said delete your plist. I did it, but now I no messages in my Inbox or Sent folders (I do have everything in folders I have created to stass different types of email in). Also it seems I can no longer send any email from the powerbook. The send button is grayed out and won't respond.

 

Suggestions?

MacBook Pro, Mac OS X (10.6.4)
  • Csound1 Level 7 Level 7 (32,360 points)
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    Jul 2, 2013 1:40 PM (in response to Robert Elston)

    What Mac do you have (it's not a Powerbook) and what version of OSX are you using?

  • Csound1 Level 7 Level 7 (32,360 points)
    Currently Being Moderated
    Jul 2, 2013 1:49 PM (in response to Robert Elston)

    Robert Elston wrote:

     

    I am writing this on my 22" iMac, which, I admit, is not a Powerbook.

     

    My problem with Mail is on my Powerbook running OS 10.6.8.

    OK, Powerbooks can not run 10.6.8, so which do you have, a Powerbook with something less than 10.6.8, or 10.6.8 on something newer than a Powerbook?

     

    (Powerbook production ended in 2006, if that helps you discover what you have) if you bought it after 2006 you have a Macbook, or a Macbook Pro.

  • Brandon2184 Level 4 Level 4 (1,605 points)
    Currently Being Moderated
    Jul 2, 2013 1:49 PM (in response to Robert Elston)

    You have a MacBook Pro. PowerBooks were discontinued in 2006.

     

    Anyway, have a look at this article, it is very helpful for troubleshooting e-mail issues.

     

    http://support.apple.com/kb/ts3276

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