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iChat Log In Issues

318 Views 1 Reply Latest reply: Jul 3, 2013 12:46 PM by Ralph Johns (UK) RSS
osudaddy33 Calculating status...
Currently Being Moderated
Jul 3, 2013 7:45 AM

I can't log into by iChat. I've gone into settings and made sure the password is correct. But I keep getting prompted to enter a password and it kicks me out. Used to work just fine, but about a month ago it started with this issue.i

  • Ralph Johns (UK) Level 9 Level 9 (66,820 points)
    Currently Being Moderated
    Jul 3, 2013 12:46 PM (in response to osudaddy33)

    HI,

     

    It would be useful to know the iChat version and the type of Account (Screen Name or ID) you are using.

     

    For Instance an @mac.com name will work as a AIM valid Screen Name.

    Depending on which iChat version you will determine which items are in the Add Account drop down (with ichat 6 there is only AIM and you have to enter the name in full).

     

    @me.com and @icloud.com ending Apple IDs are also valid Names but you have to using iChat 6 (or Messages in Mountain Lion) to Login due to extra security Apple uses on those IDs.

    They will not work in iChat 5 or earlier.

     

    If you have changed the password at Apple recently and gone over their 16 character limit AIM has you also will not be able to Login.

     

    If you have an AIM name or an @mac.com name then try signing in  here.

    This may tell you if your account has been suspended.

     

    Staying with AIM there can be issues with an SSL login sometimes.

    Manually change the "Enable this Account" and then tick the box again.

     

    If you were suddenly dropped by the server the .plist involved may have a different state to what the server thinks (it says you're Logged in when the server says your not) At this point it will tend to think you are not you and refuse the login.

     

    There can be similar issues with Jabber (Google) logins.

     

     

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    8:46 PM      Wednesday; July 3, 2013

     

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     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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