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wifi grey out

112 Views 1 Reply Latest reply: Jul 3, 2013 9:02 AM by Delgadoh RSS
Volkan24 Calculating status...
Currently Being Moderated
Jul 1, 2013 10:47 AM

hello my i phone 4s's wifi was grey out and i bought this phone when October 31,2012....but i live in Turkey! what will i do?

iPhone 4S, iOS 6.1.3
  • Delgadoh Community Specialists Community Specialists (1,405 points)
    Currently Being Moderated
    Jul 3, 2013 9:02 AM (in response to Volkan24)

    Hey Volkan24,

     

    Welcome to Apple Support Communities! There's an article that goes over what to do if the setting to turn on Wi-Fi on your iPhone appears "grayed out" or dim. Here are the steps it recommends:

     

    Resolution

    Follow these steps to resolve the issue:

    1. Verify that airplane mode is off by tapping Settings > Airplane Mode.
    2. Reset the network settings by tapping Settings > General > Reset > Reset Network Settings.
      Note: This will reset all network settings, including Bluetooth pairing records, Wi-Fi passwords, VPN, and APN settings
    3. Ensure that your device is using the latest software. To do so, connect your device to your computer and check for updates in iTunes.
    4. If your issue is still unresolved, perform a software restore in iTunes.

    via:

    iOS: Wi-Fi settings grayed out or dim

    http://support.apple.com/kb/ts1559

     

    Have a good one,

    David

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