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Why does my phone say no service and iMessage not working?

15031 Views 2 Replies Latest reply: Jul 3, 2013 2:05 PM by paulcb RSS
mollymiller Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 3, 2013 1:30 PM

Ever since yesterday my phone has said No Service where the bars and 3G used to be, but I can still send and recieve messages and calls. iMessage is not working and I am v annoyed. Also my twitter app is not working and I don't know if that's connected or not. So I'm just having random various problems and I don't know what to do. I've tried contacting sprint but they're all incompetant morons so SOS.

iPhone 4, iOS 6.1.3, ANNOYED!!!!!!!!!!
  • BobbyDigital00 Level 3 Level 3 (965 points)

    This is most likely an issue with your carrier (Sprint) You need to go into your local Apple Store, if you don't have one near you, go into a Sprint Store. You pay too much for service to be left with an non-working phone. 

     

    You can try:

    Perform a "hard reset" on the device by pressing down and holding the home button and the sleep/wake button for up to 30secs. until you see a black screen with the Apple logo, then release.

     

    Then test to see if it solved the problem.

  • paulcb Level 6 Level 6 (18,675 points)

    Ever since yesterday my phone has said No Service where the bars and 3G used to be, but I can still send and recieve messages and calls.

    Then you have service but you also have some other problems.  Standard troubleshooting...

     

    1. Try a Restart by pressing the sleep/lock button until you see the slider.  Slide to power off.  Restart by pressing the sleep/lock button until you see the Apple logo.

     

    2. Try a Reset by pressing the home and sleep buttons until you see the Apple logo, ignoring the slider if, it comes up. Takes about 5-15 secs of button holding and you won't lose any data or settings.

     

    3. Remove all apps from Recently Used list...

    - From any Home Screen, double tap the home button to bring up the Recents List

    - Tap and hold any icon in this list until they wiggle

    - Press the red to delete all apps from this list.

    - Press the home button twice when done.

     

    4. If still a problem restore with your backup.

     

    5. If still a problem restore as new, i.e. without your backup. See how it runs with nothing synced to it.

     

    6. If still a problem, it's likely a hardware issue.

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