HT204400: Get help with Wi-Fi networks on your Apple TV
Learn about Get help with Wi-Fi networks on your Apple TV
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Helpful answers
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Jul 3, 2013 6:41 PM in response to Pmcinvestby Joe Geller,Try logging out of iTunes store, then logging back in. If that fails, it's probably time to do
"reset all" If you search on the error here, you will find a couple of other things to try too. Most seem not to work.After a reset all, you have to log back in (including any WiFi passwords and your iTunes account) and reset any custom user settings. It's a real pain, but doable in less than 10 minutes.
I had the same problem recently. Apple thought it might be either a server problem (possibly one server, or one geographic area, I'm in upstate, NY), or possibly a corrupted firmware download. They also suggested, if it happens again to do a restore over wired Ethernet, in case the last software revision (5.3) which I did over WiFi was corrupted. Apparently it could be a bug in the new Ver. 5.3 too?
It would be interesting to know if tens of us are having this problem, or hundreds, or even thousands of Apple TV users?