14 Replies Latest reply: Jun 30, 2014 12:32 PM by thustyman Branched to a new discussion.
Crissi69 Level 1 Level 1 (0 points)

Does anyone know how to check your iTunes account to see how much you owe


iPad 2
  • 1. Re: How to check what is owed on your iTunes account
    Johnathan Burger Level 6 Level 6 (14,905 points)

    Why would you want to check what I owe on my account?

     

    Go to itunes on a computer,itunes store, account, purchase history.

    You should also receive an email receipt for any purchases.

  • 2. Re: How to check what is owed on your iTunes account
    Phil0124 Level 6 Level 6 (10,705 points)

    You can't ever owe anything to iTunes. If you have Credit Card associated with your Apple ID, then all purchases are charged to it, and you would owe the Credit Card company not iTunes. Any charges would appear in your monthly statement.

     

    If you have redeemed an iTunes Gift Card, then you can only purchase items as long as your account has enough credit. Once your balance is down to 0 you need to add more credit to your account or add  a Credit card if you wish to keep purchasing items.

  • 3. Re: How to check what is owed on your iTunes account
    DevSquare Level 1 Level 1 (0 points)

    RE: You can't ever owe anything to iTunes. If you have Credit Card associated with your Apple ID, then all purchases are charged to it, and you would owe the Credit Card company not iTunes. Any charges would appear in your monthly statement.

     

    If you have redeemed an iTunes Gift Card, then you can only purchase items as long as your account has enough credit. Once your balance is down to 0 you need to add more credit to your account or add  a Credit card if you wish to keep purchasing items.

     

     

    Well that is entirely incorrect.

     

    I'm not sure where else in the world you can but in Australia you can have Debit Cards which are linked to your main Bank Account. These work as Credit Cards but use the balance in you Main Account. So there is no fees incurred and its very simple to use.

     

    I have purchased apps from the store before and didnt realise that I didn't have the money in my account but it still let me buy it. Thus put my account into a negative and I had to fix the amount before my next purchase.

     

    It's a good idea to research what you're telling the community because people really rely on a comprehensive response.

     

    As for the OP: The feature to see how much you owe used to display upon re-entering your Security Code on your card when you had sufficient funds. Now when you have brought the balance from a negative it will send you a reciept.

     

    Good Day

  • 4. Re: How to check what is owed on your iTunes account
    Demo Level 9 Level 9 (76,365 points)

    Interesting..... From what I read, debit cards are no longer accepted in the U.S. so without knowing where the OP lives, Phils's answer might very well be valid.

     

    This article was updated in January and the OP posted in April

     

    http://support.apple.com/kb/HT5552

  • 5. Re: How to check what is owed on your iTunes account
    Phil0124 Level 6 Level 6 (10,705 points)

    DevSquare wrote:


    Well that is entirely incorrect.

     

    I'm not sure where else in the world you can but in Australia you can have Debit Cards which are linked to your main Bank Account. These work as Credit Cards but use the balance in you Main Account. So there is no fees incurred and its very simple to use.

     

    I have purchased apps from the store before and didnt realise that I didn't have the money in my account but it still let me buy it. Thus put my account into a negative and I had to fix the amount before my next purchase.

     

    It's a good idea to research what you're telling the community because people really rely on a comprehensive response.

     

    As for the OP: The feature to see how much you owe used to display upon re-entering your Security Code on your card when you had sufficient funds. Now when you have brought the balance from a negative it will send you a reciept.

     

    Good Day

    I'm sorry,but entirely incorrect?

     

    According to Apple's own Article on the subject, they attempt to bill in a specified order.

     

    Order of iTunes billing methods

    When making purchases, content credits are used first, followed by Gift Certificate, iTunes Card, or Allowance Account credits; your credit card or PayPal account is then charged for any remaining balance.

     

    iTunes Store: How iTunes Store purchases are billed

    http://support.apple.com/kb/HT5582

     

    Nowhere does it say "we let you download if you don't have enough balance and then you can settle with us".

     

    Also its possible your debit card has a provision in Australia to allow the charge if there's not enough balance and the charge is below a certain threshold. In which case you would have to settle the pending balance with your bank, not iTunes directly.

     

    In any case, if you try to purchase something without enough credit on your accepted form of payment (which incidentally does not include Debit cards) then the charge will not happen and no download should ocurr.

     

    This I've seen many times. If my iTunes card balance is not enough, and my credit card limit has been reached (yes its happened a few times) I cannot download anything. I've seen it happen with friends too several times. 

     

    There is just no conceivable way iTunes would allow you to owe the system money, because it would be a logistics nightmare. Apple is not in the business of collecting past dues. There's no way they would allow that to happen.

     

    Best case, you settled with your Bank not directly with iTunes.

     

    With that said, I think its a little rude to claim the entire statement is incorrect. Clearly there were parts that were accurate and correct.

    There may have been a discrepancy with your experience, but the answer is based on research, of Apple's own statements, and articles which is at this point the Authority on how their billing works. If there's a difference in Billing in Australia, I cannot say, it very well may be, as far As I know based on reading Apple's articles, and my own experience, is there is no way to owe iTunes directly.

     

    So to you I say, unless you have concrete evidence, of more than one case, and a somewhat fuzzy one at that, refrain from stating other people's answers are entirely incorrect.

     

    Notice I never said your statement was entirely incorrect, which it very well may be.

  • 6. Re: How to check what is owed on your iTunes account
    DevSquare Level 1 Level 1 (0 points)

    Hey guys,

     

    This wasn't meant to be a personal attack to anyone but people are making it a vendetta to prove each other wrong. The phrase I should have used is: This is somewhat incorrect. The original poster didn't request billing types or how they charge you, just simply how do they find out what is owed. Most of that information you've provided is talking about my post.

     

    Please keep this relevant to the OP because that's why we're here.

  • 7. Re: How to check what is owed on your iTunes account
    Phil0124 Level 6 Level 6 (10,705 points)

    Of course its talking about your post, I'm answering you specifically staitng that my post was wrong.

     

    We already asnwered the OP. I'm just trying to clarify the issue of how iTunes bills, and why its really unlikely you can owe anything to iTunes. That's the way forums work. You say something , I say somethng else, if one of us makes a mistake we can clarify. 

     

    In any case its not something I've come across in the many years i've used iTunes to buy things and since I've never seen it, and there's no mention of it in any of Apple's documentation I can find, its not something that I would conisder telling people is the norm. Maybe somewhat possible, but still very unlikely to happen.

     

    So like you said:

     

    DevSquare wrote:

     

    It's a good idea to research what you're telling the community because people really rely on a comprehensive response.

  • 8. Re: How to check what is owed on your iTunes account
    DanHodson96 Level 1 Level 1 (0 points)

    hi there, you can infact check how much you owe.

    I know this because I actually owe itunes money..

    to check you must use your laptop/pc go onto your itunes,

    click itunes store, then where it shows your apple id click that and then 'account',

    once on there scroll util you see 'purchase history' simply click this and it will navigate you to a page with all your current downloads.

    the amount you owe will be in a bright red font.

     

    hope this helps.

     

    twitter:  @danhodsonn

  • 9. Re: How to check what is owed on your iTunes account
    Bonez9oh5 Level 1 Level 1 (0 points)

    Well first off I have to say that devsquare is in fact correct for everywhere outside of the U.S. I currently owe money to Apple as I am using a MOGO prepaid visa. i recently grabbed some chips for my zynga poker app and my card balance was a few cents short. These card authorized the payment immediately, however, I take a few minutes for the payment to process through your iTunes account. So what happens is iTunes releases the download as it appears the payment has gone through. Once the system realizes the payment was declined it locks out all downloads using that id until the owing amount is paid or when the billing info is set up for another card. As for the OP DanHodsons answer is the best one for you.

     

    Everyone needs to realize that the info and terms of use change per region therefore making it hard to answer questions like these. That being said your opinion, interpretations, and guesses are not facts.

    Phil0124 wrote:

     

    We already asnwered the OP. I'm just trying to clarify the issue of how iTunes bills, and why its really unlikely you can owe anything to iTunes. That's the way forums work. You say something , I say something else, if one of us makes a mistake we can clarify. 

     

    In any case its not something I've come across in the many years I've used iTunes to buy things and since I've never seen it, and there's no mention of it in any of Apple's documentation I can find, its not something that I would consider telling people is the norm. Maybe somewhat possible, but still very unlikely to happen.

     

    So like you said:

     

    DevSquare wrote:

     

    It's a good idea to research what you're telling the community because people really rely on a comprehensive response.

    ^^^^^^^^^^^^^^^^^^^^^^ That doesn't help anyone as its solely based on your interpretation on how their billing works not actual facts. In actuality the documentation you show has nothing to do with being able to owe apple. It's simply stating that if you have more that one billing method set up, that is order that they will go through the payment methods to cover the amount of your purchase.

  • 10. Re: How to check what is owed on your iTunes account
    _JGrace Level 1 Level 1 (0 points)

    Phil0124 Is, in fact, entirely incorrect.

     

    You can owe iTunes money using a debit card in the US, as I have many times. They don't always bill right away, leading to a situation where I don't have the money in my account, but have downloaded an app. Apple simply doesn't allow me to update my apps or download free apps/books/whatever until I've payed what I owe.

     

    "

    hi there, you can infact check how much you owe.

    I know this because I actually owe itunes money..

    to check you must use your laptop/pc go onto your itunes,

    click itunes store, then where it shows your apple id click that and then 'account',

    once on there scroll util you see 'purchase history' simply click this and it will navigate you to a page with all your current downloads.

    the amount you owe will be in a bright red font."

     

    This is how to check what you owe. Thank you DanHodson96

    Check your facts before doubling down Phil0124.

  • 11. Re: How to check what is owed on your iTunes account
    Hazyl Level 1 Level 1 (0 points)

    Well, you can owe iTunes money, because I do lol. Found this by googling "how do I find my iTunes bill"

    I can't update any apps because it takes me to iTunes to enter my card number.

     

     

    Thanks _JGrace :)

  • 12. Re: How to check what is owed on your iTunes account
    Bonez9oh5 Level 1 Level 1 (0 points)

    Thanks for the redundant post. Read the thread first please as your info was stated two months ago and confirmed a month later.

  • 13. Re: How to check what is owed on your iTunes account
    connor08724 Level 1 Level 1 (0 points)

    Okay.. I understand the question as I have owed money to iTunes before. If you open a new account, or change your payment info, and buy things imediatley after, it will still go through even if there is no money on the card, because it hasn't had time to process it, after that it won't allow you to make purchases at all, even free ones, untill you pay off the debt by adding a new card, or redeeming a gift card. This has happened to me before, quite a few times. I had to contact iTunes through e-mail to find out how much I owed, but I have seen where you can go on the iTunes computer app and go to your account info and find out there.

  • 14. Re: How to check what is owed on your iTunes account
    thustyman Level 1 Level 1 (0 points)

    Yes this true because I am in Trinidad & Tobago in the Caribbean and we too have these debit cards. I can owe apple up to 40USD.