6 Replies Latest reply: Jun 15, 2014 12:21 PM by Patgwad
Patgwad Level 1 Level 1 (0 points)

Hello, I have an Apple TV & it was connected to my TV with HDMI cable & all was ok, it worked well.

I disconnected the box from TV & when I wanted to reconnect it to my TV no signal on HDMI TV channel !

I have tested my apple TV on a PC screen & apple TV works well.

I don't anderstand why it works well on a hdmi PC screen & not on my TV.

I have also tested TV hdmi inputs & they are ok & work well with game box or other hdmi devices

 

Can someone help me,

I thank you very well

 

Pat


Apple TV
  • 1. Re: Apple TV HDMI problem
    Rudegar Level 6 Level 6 (19,520 points)

    I would connect it to the monitor and try to lower the resolution to 720p and then try with the tv again

  • 2. Re: Apple TV HDMI problem
    Patgwad Level 1 Level 1 (0 points)

    Hello,

    Thanks for your response.

     

    I've tried what you saiid, to set the Apple TV to 720p with my monitor but when i connect the TV "no signal" appears again.

     

    that I don't anderstand is the fact that it worked fine until I have this problem of HDMI cable that I replaced.

     

    and the 2 TV hdmi inputs works well also because I can connect my "Cable Box" and my game box on both inputs it's ok.

    I've tried to find something in the parameters menu of my TV (SAMSUNG) but I didn't find anything to set or test the hdmi inputs;

     

    the only problem I had is the HDMI connector cable TV side was torn off when I tried to remove it and the AppleTVwas connected, I first thought of a hdmi output shortcircuit but AppleTV works fine on my computer screen, so it's not a hdmi output problem!

     

    I don't know what to do .......

  • 3. Re: Apple TV HDMI problem
    Rudegar Level 6 Level 6 (19,520 points)

    test with another tv

    and

    make sure that the cable support min hdmi v 1.3

  • 4. Re: Apple TV HDMI problem
    Patgwad Level 1 Level 1 (0 points)

    Thanks for your response,

     

    I've tried with another cable, nothing .....

     

    I've made a full restoration of the Apple TV with the newest microprogramm ..... nothing happends ....

     

    I'll try with another TV maybe ........ I'll keep U informed.

     

    have a good WE.

     

    Pat

  • 5. Re: Apple TV HDMI problem
    Orangi Level 1 Level 1 (0 points)

    Hi Patgwad,

     

    Did you resolve this, as I am experiencing the same, i.e. it will not show up as an input on our LG TV, but when I swithch the HDMI cable from one of my other HDMI devices such as Cable it works. Tried plugging other  devices into the other TV HDMI inputs and they work.

     

    So run out of ideas.

     

    Look forward to a reply.

     

    Ho-Yen

  • 6. Re: Apple TV HDMI problem
    Patgwad Level 1 Level 1 (0 points)

    Hello Ho-Yen,

    after many tests .... the fact is that my TV is no more compatible with the output signal of the AppleTV.

     

    I've sold my "old" TV & I've bought a new one, & Apple-TV works well.

    Unfortunately, I didn't find any solution with the older one.

     

    Pat