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3G Issue IOS 6.1 - Iphone 5

111416 Views 386 Replies Latest reply: Dec 30, 2013 6:53 PM by xfajegalutanx RSS Branched to a new discussion.
  • trollschoppen Calculating status...
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    Jun 18, 2013 5:09 AM (in response to nath.02.28)

    @nath.02.28 and the other guys who are testing iOS 7: Is the issue totally fixed? I mean: is it possible to turn the 3G on and off manually with the "settings-switch" to save battery power?

     

    The workaround you posted earlier works quite good for me, only that I have to have the 3G on all the time. When I use the 3G-switch to turn it off manually, I have to start all over again with the workaround...

     

    @HenrickL.: How did you get your iPhone replaced? What did you tell them? What I heard about some Apple Stores in Germany it is not so easy to get your phone replaced... My phone is only 2 weeks old, so I would prefer getting a new one and not a refurbished one.

     

    As I don't have an Apple Store quite near me, I am not sure what to do...

  • pankajvg Calculating status...
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    Jun 20, 2013 9:19 AM (in response to micartttt)

    enable 3 G and then give a miss call to any number , it should do the trick to get 3 G back

  • Rookie.Move Calculating status...
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    Jun 28, 2013 6:54 AM (in response to pankajvg)

    iOS6.1.4 with XXL Vodafone contract, data connection clearly not possible without wifi.

    So outside the office (Germany, France, Australia) and home, just the phone works quite ok.

    When change country, then I need to switch it off and on to get quickly a network (automatic take ages as weel as manual).

     

    It's a company phone, I'm missing my old BB ... even my old GalaxyAce gave better 3G and data access.

     

    Looking forward for a new OS that may correct these issues ...

  • thaduque Calculating status...
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    Jul 1, 2013 12:52 PM (in response to nath.02.28)

    I have the same problem in Brazil.

    I bought iPhone 5 in Miami after be sure that is the same model sold in Brazil (A1428). 3G only works in regions in which the signal is really strong. I'm still using my old 3GS iPhone in the same carrier, and I'm able to compare the huge difference between both devices connectivity. It's really annoying!

    After reading lots of posts and discussions, I've been trying everything. Now I'm sure that I have to turn off the automatic search of carrier and turn off the 3G data in order to have call signal (but no internet at all, since EDGE doesn't work in Brazil).

    Hope that IOS 7 fixes it because iPhone without 3G is completely useless.

    If anybody had news on this regard, I'll be glad to hear about it!

  • markluis97 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 1, 2013 3:25 PM (in response to thaduque)

    Download ios 7 beta 3g works perfectly again its back to automatic in ios 7 beta

  • Lynette Goon Calculating status...
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    Jul 3, 2013 8:24 PM (in response to nath.02.28)

    Hi. How about restart your Iphone 5? It works for my Iphone 5.

  • HenrickL. Calculating status...
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    Jul 3, 2013 8:37 PM (in response to trollschoppen)

    trollschoppen: It is your right to get a good product, if the product doesn't work as per your expectation, push it back to them and request for a change/replacement. Though my replacement unit is more or less a refurbish unit, but nonetheless it is still functioning properly now. At least my frustration over the matter is gone.

     

    Lynette Goon: Restarting is the only resolution, but I don't think that is practical to do that over and over again. I used to restart/reset network setting each time I face this issue, It could costs me up to 7-8 times of reset/restart per day.

  • SuezyQ Calculating status...
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    Jul 5, 2013 8:32 AM (in response to nath.02.28)

    same here tryed everthing sayes on wed site still won't conect to 3g or wifi

  • desmond9493123 Calculating status...
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    Jul 8, 2013 6:19 AM (in response to nath.02.28)

    This works for me..

    1. Go to Settings -> Carrier and disable the 'Automatic' feature. Then wait a few seconds and select your carrier.
    2. Sometimes after choosing your network manually it will already have 3G again.
    3. Enable the "Airplane Mode"
    4. Disable the "Airplane Mode"
    5. By this time 3G should appear already.
    6. Go back and Change AUTOMATIC carrier
    7. 3G appear normally after network appears.
    8. Test reboot several times to make sure.

    Hope it works for everyone else, I have 3 iPhone 5 here (all 3 updated to ios 6.1 one after another via itunes full restore not update only, apple please take note) on the same network but only 1 got this problem and the  other 2 seems better than before.. Dont know what is happening.. ?!!

  • desmond9493123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 8, 2013 6:19 AM (in response to nath.02.28)

    This works for me..

    1. Go to Settings -> Carrier and disable the 'Automatic' feature. Then wait a few seconds and select your carrier.
    2. Sometimes after choosing your network manually it will already have 3G again.
    3. Enable the "Airplane Mode"
    4. Disable the "Airplane Mode"
    5. By this time 3G should appear already.
    6. Go back and Change AUTOMATIC carrier
    7. 3G appear normally after network appears.
    8. Test reboot several times to make sure.

    Hope it works for everyone else, I have 3 iPhone 5 here (all 3 updated to ios 6.1 one after another via itunes full restore not update only, apple please take note) on the same network but only 1 got this problem and the  other 2 seems better than before.. Dont know what is happening.. ?!!

  • muthu9831 Calculating status...
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    Jul 9, 2013 8:47 AM (in response to nath.02.28)

    Muthu kumaran:

     

    Same issue on my phone too, apple not caring about this. Hi friends is there any other ways fix??

  • muthu9831 Level 1 Level 1 (0 points)
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    Jul 9, 2013 8:50 AM (in response to nath.02.28)

    இப்பவே கண்ண கட்டுதே, ios 7 எப்படியோ!!!

  • muthu9831 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 9, 2013 9:07 AM (in response to nath.02.28)

    Dear Apple, Can u fix these following issues?

     

    1. Unable to view only outgoing call minutes in usage statistics.

    2. When receive an incoming call with locked screen, no option to reject the call unless press the power button twice.

    3. Unable to get connect with 3G after loose the LTE signal.

    4. Phone does not recognize the caller ID while receiving incoming calls,  if we saved with any prefix numbers.

    5. Pls create an option to edit the positions of the assistive touch tool.

     

    Muthu kumaran from India.

  • desmond9493123 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2013 9:08 PM (in response to muthu9831)

    Hi friend,

     

    You can try this out....it works...

     

    1) Turn your carrier selection into manual mode, select your carrier

    2) Turn on your airplane mode

    3) Wait for 10-15 seconds

    4) Turn off your airplane mode

    5) Power off the phone

    6) Power on your phone

     

    then you will find your 3G network is working perfectly.

    But you need to maintain the network selection into manual mode first until apple solve this solutions upon next IOS software update.

  • nielsdillen Calculating status...
    Currently Being Moderated
    Aug 6, 2013 12:00 AM (in response to nath.02.28)

    Same problem here in Belgium with the Base network. I reinstalled the iPhone 5 but the problem still excisted. Then I thought about selling the phone and buying a new one but it doesn't seem like a solution to me...

     

    Hopefully this problem will get fixed in iOS 7. I get that they are putting all their engineers on the iOS 7 project and I hope it delivers.

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