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I want to change my Apple ID but Apple say I cannot change it because it ends in @mac.com

349 Views 9 Replies Latest reply: Jul 7, 2013 12:40 AM by Andy Benford RSS
Andy Benford Calculating status...
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Jul 5, 2013 10:24 AM

When I started with Apple over 10 years ago I set up my Apple ID and it automatically ended in @mac.com and came with an email address which was the same; over the years @me.com and @iCloud.com variants have been tagged on. Unfortunately I didn't discover email aliases until my primary email had been "on the street" for many years and now my primary email account (@mac.com) has got into the hands of spammers and I want to change it.   At "My Apple ID" however, the site says that because my Apple ID ends in @mac.com it cannot be associated with a new email address.  So it looks like I will have to create a new Apple ID and start from scratch but I am concerned that everything I have purchased with my existing ID over the last 10 years or so will be lost.  I don't understand why Apple make it so hard to change an ID but there it is.  I have looked through the Apple ID FAQs and other Apple support pages on the subject but I can't see a clear way ahead; perhaps the answer is there but I'm not on the same wavelength as the authro of the advice.  I would be grateful for any assistance with sorting this out.  Thanks.

  • Imp68 Level 4 Level 4 (2,135 points)

    I would focus on managing the spam, for now:

     

    http://support.apple.com/kb/ts4019

     

    But, as you know, you cannot change it to another email address, nor can you transfer purchases to another account.  The only thing you can do is give feedback:

     

    http://www.apple.com/feedback

  • Michael Black Level 6 Level 6 (17,835 points)

    All Apple issued email addresses - .mac, .me and .icloud - are all automatically registered as AppleIDs when created.  And those AppleIDs cannot be changed.  Why?  Don't know, other than because that's how Apple runs things.

     

    You can continue to use your *.mac AppleID though, even if you wish to stop using that email account - the AppleID will continue to exist anyway.

  • Damathecat Calculating status...

    Andy,

     

    We are currently in the same situation as you.  Seems we have been "Spoofed",,,, e-mails "TO" us and also sent "From" us.... Both to and from using our old <xxxxxx.mac.com> address.  We are getting about 15 of the e-mails a day.  All from some version of "Med Store",, "Great Medical Store",, "Erect Meds Cheap",, and other variations of same.... Each one has a different "Link" in the text, but we never launch them.

     

    The amazing part is that for the past six weeks they all indicate that they originate from a different address.  Some foreign and some from US addresses.  So, we cannot write a "Rule" banning the originating address.

     

    We did write a "rule" that send them to "Junk" and forwards each one to <spam@icloud.com>.

     

    Anyway,,,, we are ready to change our address, but are in the same "can't be done easily boat" as you.

     

    Seems we have to start all over and establish an entirely new Apple Account.  (Our old one will remain out in cyberspace forever)..... Seems strange.....

     

    Our reluctance remains with stuff like our Calendars, Notes, iTunes, Apple Store purchases, etc......

     

    We have posted questions here and on MacRumors, but seem to never get good answers.....  Most say just "live with it" and maybe it will stop.

     

    And like you we found out about using Alias' to late... shame on us....

     

    Very confusing and frustrating.....Still open for any input....

     

    Mike

  • Michael Black Level 6 Level 6 (17,835 points)

    I'm not sure what would happen if the entire 5GB of storage filled up?  At the least, I'd assume the emails would get bounced back.  If you put in a secondary email address with that AppleID, you should get a notice, if it matters to you (then you could login and do a mass delete).

     

    You can also login to your iCloud account in a web browser, and set server-side rules there, if you think that will help deal with some of the spam.

     

    But since you cannot change that AppleID primary email, and you have purchases and such on it, you can keep if for your purchased content, and then make a new one for other things (iCloud, iMessage, and so on).

  • Damathecat Level 1 Level 1 (40 points)

    Andy,

     

    Thanks for the reply....

     

    Here is our strategy for the future:

     

    1. Create a new Apple ID / Account and in doing so we will,,,

     

    2. Establish a new e-mail address. Which will only be used for our inner circle of extended family and good friends.

     

    3. Make two "Alias" instantly.... One for any and all "Forums" we join and the other one for all our "on-line" shopping or sites that have to have an e-mail address to service our needs.

     

    4. Allow our very old and sentimental <***.mac.com> live in cyberspace and service only our Apple Store / iTunes account. 

     

    5. When we make switch and move we will change all our mail box pref's in the old account to delete all incomming mail as soon as possible...... Try'n to be nice to iCloud...

     

    Then possibly way down the happy Internet road we can check the old account to see if it is healthy or still being violated... if it is not maybe start using it again.....

     

    We hope that the above methodology will move us into this new World of "Internet-Crud-Richard-Heads".  Most importantly is that our Alias' in the new account can be "Deleted/Nuked" if they become violated from some nefarious R. Head.

     

    What a real pain to have to spend time doing all this, heck, I could be having a cool pint and playing darts......

     

    Any comments or constructive criticism is always welcome.....

     

    Mike

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