HT204686: How to erase your iOS device and then set it up as a new device or restore it from backups

Learn about How to erase your iOS device and then set it up as a new device or restore it from backups
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Q: losing photo roll when upgrading to new iPhone

I just upgraded my iphone from 4 to 4s. I backed up my iPhone 4 before taking it to the ATT store through itunes. Then when I came home with the new phone I restored it to the itunes settings from earlier. I am so dissapointed with the restore - It didn't keep my "favorite" contacts, but more imporatantly, I don't have any photos in my camera roll and am freaking out! There wer only 170 photos - I had recenlty cleaned out the camera roll in anticipation of the transfer.

 

I have found the backup files on my mac, but the camera roll images are not there. Can anyone help?

iPhone 4S, iOS 6.1.3

Posted on Jul 5, 2013 9:48 PM

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