Currently Being ModeratedJul 6, 2013 3:46 PM (in response to nopriors)
Ok...I can't seem to help my daughter...she is getting the same message on her iPod touch 4th gen. We can't do some of the things listed above because the iPod doesn't have the same commands and menus...anyone help?
Currently Being ModeratedAug 12, 2013 6:33 AM (in response to nopriors)
This solved it for me:
1. If it's open, close the appstore / itunes
2. Go to your "Library"...
> Open Finder
> Hold down 'Option'
> Click Library
3. Delete some files (cache/com.apple.appstore, cookies/com.apple.appstore.plist) associated with the app store:
> Open folder 'cache'
> Drag 'com.apple.appstore' to the trash
> Up one folder to 'library'
> Open folder 'cookies'
> Drag 'com.apple.appstore.plist' to the trash
> Empty trash
4. You may need to restart at this point. After the reboot, try opening the appstore and downloading. Worked for me at this point.
Currently Being ModeratedAug 23, 2013 5:20 AM (in response to jmcss)
I tried all of these methods with no luck.
What I then tried next was to update to the newest Mac OS X update directly from the apple website ( turns out I was on v10.8.2 and the newest was v10.8.4). This seemed to work a treat, and now I can log on to my app store as normal.
Currently Being ModeratedAug 24, 2013 8:11 AM (in response to jmcss)
THANK U SO MUCH MY FRIEND
THIS SORTED IT OUT FOR ME.