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"Other" data (iPhone) - How do I remove this junk?

1188305 Views 1,155 Replies Latest reply: Apr 11, 2014 8:07 PM by Mr. Luigi RSS Branched to a new discussion.
  • Tigervision Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 25, 2013 11:48 AM (in response to Mr. Luigi)

    Thanks Mr. Lugi...

    will try when I get home.

    But man... but dang... 177gig of other on my MBP??  painful.

    Thanks again.

  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi Tigervision,


    About that 177 GB of "other."  Do you have a Mac laptop and do you have Time Machine set-up for regularly scheduled backups?

  • Tigervision Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 25, 2013 12:19 PM (in response to Mr. Luigi)

    Yeah, MBP mid 2009.

    I manually turn TM on and off all the time... I use to leave on... but I do a lot of photo and videos editing... so I turn it off when working on a project, then back on when I am finished to back it up.  So I manually toggle TM on/off a bit.  Thanks.

  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi Tigervision,


    Go to this link:



    Although the discussion is 4 pages long and packed with information, it is useful information.  Starting on page 2 are comments from a poster named "Pondini."  His comments are particularly helpful.  He also has created a blog that you can click on in several of his posts for a very thorough discussion of where all your disk space has gone-particularly with regard to "other."  Whereas we are getting a bit afield of the discussion of "other" on iDevices many of the issues in this new thread above parallel the discussions in this thread and folks may find the information helpful and of value.


    You did mention videos.  I believe Apple does not classify videos as Movies and therefore your videos would probably be included in "other." How much of those do you keep in residence on your MBP?  Also, you mention photos.  What level photographer are you?  If you are a professional or serious amateur you may be taking a lot of RAW photos.  Aperture and many other photo editors will take RAW photos and include them in "other" data.  RAW photos can quicky consume a HUGE amount of your harddrive in the form of "other" data.


    I asked about your computer and Time Machine b/c TM will take "snapshots" of your harddrive on a regularly scheduled basis if you have its preferences set to do so and your laptop is not connected to your backup harddrive.  These snapshots go to "backups" on your MBP's harddrive. But there is some evidence that eventually some type of relic of this backup data will migrate to "other" least for a while.  But, you have scheduled backups turned off.  So, that can't be part of the answer.


    Hope this helps.


    Mr. Luigi

  • Tigervision Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jun 25, 2013 5:01 PM (in response to Mr. Luigi)

    Thanks Mr. Luigi.

    I am a novice. I only use imovie and iphoto.  My TM is not keeping snap shots.  I appreciate your help. 

    I'll keep you posted on what I learn.


  • Ruadh2 Calculating status...

    Stephen Fleming,


    You've solved my problem .... I've freed up 4.8GB from my iPhone just by removing the duplicates of three voice memo files, the largest file of which was 36MB.  It had 51 duplicates when I looked using iFunbox. 


    I've noticed one other odd feature, that might be of interest to any Apple staff lurking on this thread (I wish!).  I also found duplicate files in my iTunes playlists, though a much smaller number (eg. only 7 duplicates of the file above).  However, removing these duplicates and syncing did nothing.  However, this might help Apple work out a permanent fix?


    Thanks again,

  • jattfromcali Calculating status...
    Currently Being Moderated
    Jul 7, 2013 10:44 AM (in response to Ruadh2)

    I tried everything in this thread, but nothing got rid of the bulk of other, which had gone north of 5GB.


    I deleted music, voice memos and rid all my attachments in the SMS folder, but they were all band aids.


    I finally found the problem searching around on Disk Aid minutes ago.


    My problem was located in




    Deleted everything in there and 5.53GB of free space.



  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi All,


    There is another discussion on the Apple forum that is related to ours.  I have posted some comments there and I thought I'd point it out.  The discussion specifically relates to these voice memos that do not show up on your iDevice in the Voice Memo app, but nevertheless are there and are eating up "other" data.  The only way to get at them is to use one of the already mentioned 3rd party apps like iFunBox or DiskAid which give you far greater access to your iDevice's file structure than iTunes or the iDevice itself.  The procedures mentioned in this other thread can also be adapted to get at orphaned SMS messages...such as those just referred to by jattfromcali.


    I say "adapted" b/c if you do read this other thread you will see that these voice memos can be quite insidious and I offer suggestions on how to better manage them so they do not recontaminate your iDevice.


    BTW, I have discovered that not all sites providing downloads for iFunBox are providing the most recent version for Macs and PC's.  This link will provide the most recent versions:



    The first page of this discussion, I believe, offers a solution that is not really a solution...just a cover-up.  So, I have provided a link to the second page where a true fix is found.


  • MDawg2001 Calculating status...

    this really helped thank you

  • philar15 Calculating status...

    Where did you find VAR?

  • iOSGuy2012 Level 2 Level 2 (195 points)

    Lol. Good job on deleting your saved messages. This is one thing that not a lot of people realize. If you continue to save your text messages/pictures/videos sent by SMS/iMessage this is considered "other" data since the iOS devices don't prompt you at XXX amount of messages to delete your messages so this is often overlooked. Voice memos do count aswell for sure. What also counts is deleted mail messages from your email accounts that just get put into the trash on your device and sit there. Application data such as saved games, remembering your password, etc. I hope that you all find this as a more in depth look at "other" data on your devices.

  • philar15 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 10, 2013 9:01 AM (in response to philar15)

    Also I am in Disk Aid and I see a file called DCIM. It contains photos and is about 1gb in size. It is also duplicated in Photodata. Both of these files are under Media.


    Does anyone know what these are and if I delete them will it hurt my phone performance or delete the pics permanently? I have backuped today in iTunes and DiskAid.

  • Lawrence Finch Level 7 Level 7 (24,555 points)

    You have the right of it. Except that application data for apps from the App Store is not part of Other; it is in the memory space for the app (which you can view in Settings/General/Usage). "Other" contains app data for all of the built in apps as well as your system settings.

  • Lawrence Finch Level 7 Level 7 (24,555 points)
    Currently Being Moderated
    Jul 10, 2013 9:28 AM (in response to philar15)

    DCIM is the Camera Roll. It isn't actually duplicated in Photodata, which contains links to the images in Camera Roll. You clear out Camera Roll in the Camera app or with a photo import program on your computer. Also, DCIM is NOT part of Other; it is listed separately as part of Photos.

  • Mr. Luigi Level 1 Level 1 (5 points)

    Hi iOSGuy2012!


    When you said...


    "What also counts is deleted mail messages from your email accounts that just get put into the trash on your device and sit there."


    you gave some needed Love to a step in reducing "other" data.  E-Mails have been addressed in this discussion thesis before, but we have all become so fixated (justifiably!) on SMS messages and voice memos that things like deleted e-mails fermenting in the trash have been put on the back burner.


    I bet some of us in this forum have a butt load of e-mails in the trash, sucking up hard earned data.


    Thanks for the Heads Up!


    Mr. Luigi

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