Q: Hi, when I insert the sim the itunes shows "The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issu
Hi, I have changed a carrier - same device new sim. When I insered the sim I received this message below:
The SIM card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. This is not a hardware issue with the iPhone.Please insert another SIM card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact Apple for more information.
The previouse carrier claims the the phone is unlock.
Please adivce,
Thank you,
Lital
iPhone 4, iOS 6.1.3
Posted on Jul 7, 2013 1:13 PM