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web host recommendations (that works with Mac IMAP Mail)

341 Views 5 Replies Latest reply: Aug 8, 2013 7:01 PM by hotwheels 22 RSS
hotwheels 22 Level 1 Level 1 (0 points)
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Jul 7, 2013 3:00 PM

hi all.


i did a lot of research and moved my sites to a HostGator and after going through all this effort i have been finding my sites are being shut down due to an issue where my IMAP email is pinging their servers and when they see 25 pings (or whatever) they shut down my site.


i have been through an excructiating two months of unchecking IDLE settings, unchecking Push and being told to move to POP (not an option for obvious reasons) and/or alternatively being told it is Mac Mail's fault. i have also been told not to check my email. in order to get a plan where checking my email on HostGator does not result in the shutting down of my website i am being told i have to sign up for a plan that is two and a half times more expensive per month than my previous plan.


i am at the point where it appears the easiest solution may be to get rid of my laptop or my iphone.


anyone have a good recommendation on a new host provider so i can get free of these guys?



MacBook Pro, OS X Mountain Lion (10.8.1)
  • Frank Caggiano Level 7 Level 7 (22,830 points)

    I've been using DreamHost for a long time ad have had no problems.


    Besides mail do you also have a website?

  • scott58 Calculating status...

    I was having this same problem also.  I was having Server 500 errors on my sites on a regular basis, this due to the number of imap processes stacked up on my HostGator server account. Before I solved the problem I was seeing numbers like 39/25 in my cPanel, no wonder I was getting my those 500 errors.


    I did 2 things to fix the problem.


    1st I dealt with my iPhone. My iPhone is receiving the same emails as I do on my iMac Apple Mail account, so right there I guess I was doubling the calls to the server.  Since there is no solution with the Mail app on the iPhone I simply set up new Gmail accounts, one for each account on my sites that I wanted to check on my phone.  I setup forwarders in my cPanel to send new emails to these Gmail accounts. Deleted the old accounts on my iPhone and set up new ones for the Gmail accounts.


    I checked m cPanel for the number of processes running and I was down to 22/25, much better but too close for comfort.


    So next I dealt with Mail on my iMac.  I like Mail but there is no way to deal with these imap issues so I replaced it with another client, POSTBOX.  In the advanced settings you can limit the number of server connections, the default is 5, I set it to 1.


    Checked my cPanel and I was down to 7/25.  I have been monitoring it for a few days now and it is pretty much stable between 7 and 12. I have also not missed a beat with my emails, things are running smoothly.  I also like PostBox, it has the look and feel of Mail for the most part. Downside is tht it is not free, it's $9.99, but for me well worth it to get rid of the problem.


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