HT204400: Get help with Wi-Fi networks on your Apple TV

Learn about Get help with Wi-Fi networks on your Apple TV

Troy5513

Level 1 (0 points)

Q: My Apple TV does not move past the apple logo.

I have taken it to our work and it has booted up fine. All networks at home are on and functioning.

Posted on Jul 7, 2013 5:47 PM

I have this question too

Q: My Apple TV does not move past the apple logo.

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Helpful answers

by norm123,

norm123 Jul 10, 2013 6:31 AM in response to Troy5513
Community Specialists

Jul 10, 2013 6:31 AM in response to Troy5513

Hey Troy

If you are stuck at the Apple logo on your Apple TV, I would try to restore it with iTunes to get it back to a factory default. The article below will sort you out on how that process will work.

Apple TV (2nd and 3rd generation): Restoring your Apple TV
http://support.apple.com/kb/ht4367

Thanks for using Apple Support Communities.

Regards,
-Norm G.
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