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iphoto won't open because it is damaged or incomplete?

18293 Views 38 Replies Latest reply: Mar 24, 2014 8:52 PM by yuvdi RSS Branched to a new discussion.
  • gbrowntrout Calculating status...

    Well, it continues to say the same thing, "You can’t open the application “iPhoto” because it may be damaged or incomplete." When I tried to search for version 9.0, which when trying to load 9.1 updater it says I must load first, nothing for 9.0 comes up at all for iPhoto.

  • LarryHN Level 9 Level 9 (54,870 points)

    and exactly what happened when youy followed these instructions and used the iPhoto first aid window to rebuild?

     

    If you have 9.4.2 then you have the latest version - Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library

     

    LN

  • gbrowntrout Level 1 Level 1 (0 points)

    Larry, thanks again for your kind help. What I described in the pervious post is what it said, after following your instructions, . It will not open at all, just the grey box pops up with the note, "You can’t open the application “iPhoto” because it may be damaged or incomplete."  I can not get to the point of backing up becuase when I follow your directlys, "Back up your iPhoto library, Depress and hold the option (alt) and command keys and launch iPhoto - rebuild your iPhoto library" it keeps giving the grey box. Thus my confusion... Is there more infromation I could retrive for you? If so, are their directions on how to do so, I do not consider myself to be very computer savy, but I can follow instructions to the "T". Thanks again!

  • LarryHN Level 9 Level 9 (54,870 points)

    Are you holding the option and command keys down until the iPhoto first aid window appears? If you are then you need to reinstall the iPhoto Application from its original source

     

    LN

  • gbrowntrout Level 1 Level 1 (0 points)

    Let me ask you this, as maybe I am doing this wrong... I pushed down on both the option and command keys, then clickiing on iPhoto to launch it, maybe this is not the right way to do it... If not, how? Thanks.

  • gbrowntrout Level 1 Level 1 (0 points)

    I ahve tried several different combinations now, including hold both down and highlighting the iPhoto icon in the dock and clicking on Open, none are working, all produce the grey box...

  • LarryHN Level 9 Level 9 (54,870 points)

    The correct way is to depress and hold the option and command keys and launch iPhoto (clicking on the icon in teh Dock or double clicking on the application in your applications folder. If this does not bring up the iPhoto First Aid window then you need to reinstall the iPhoto Application from its original source

     

    LN

  • gbrowntrout Level 1 Level 1 (0 points)

    looks like I need to reload the entire application! Man is this frustrating. Thanks... I will update once I have done that again. I just reloaded all of the applications on the ILife CD 2 days ago, where this problem started!

  • gbrowntrout Level 1 Level 1 (0 points)

    Amazing sequence of issues. I just popped the iLife disk back in, the one that Apple support recently sent to me, and the one I used to reload the programs the other day, and now it say that the certificate is expired!!!! Ahhhh! I have a call in to a supervisor at Apple, the one who sent me the disk, and will see what he has to say! Amazing that such a simple thing can be so difficult and frustrating to deal with. All of my Expedition photos from the last two winters in Mongolia are not gone off this computer, and the back up is in Minnesota, where I am not! Thanks for your help!

  • Old Toad Level 10 Level 10 (113,150 points)

    That's normal for that disk. Did you try continuning with the installation inspite of the message?  If you can't reset the Mac's date to sometime before November of 2010 and try again.  You'll have to turn of internet time syncing to do this.

    iLife11install2.png

     

    OT

  • velocityculture Calculating status...

    I just got a new Air Jun 22, 13 and I have a corrupted or damaged iphoto.  The white circle with a slash through it.  I tried downloading the update from the site thinking maybe that would correct the corruption and it says "you must have 9.1 installed for this update."  Well of course you do but I thought it would recognize the corrupted presence and overinstall it.  but no go.  Anybody have brilliant ideas on this fix?  I literally just opened my computer and run it through its first start up?

  • LarryHN Level 9 Level 9 (54,870 points)

    reinstall from the purchases list in the App store - you may have to accept the Application first if you have not doen that yet

     

     

    LN

  • velocityculture Level 1 Level 1 (0 points)

    Duh...thanks so much.  Unfortunately it didnt refresh the icon but the program opens now.  I will start populating it now.  Thanks!

  • obrie540 Calculating status...

    So when I try to buy Iphoto for $15 on the app store a message pops up "Iphoto can't be installed on Mac HD because Mac OS X version 10.7.5 or later is required. Currently I have a

     

    Mac OS X Version 10.6.8

    Processor: 2.4 GHz intel core 2 duo

    Memory: 2 GB 667 MHz DDR2 SDRAM

     

    I got my machine in 2008. And have some ihpoto pictures on there from 2011 and would like to get them. However I am having this "You can't open the application iPhoto because it may be damaged or incomplete." Message and was wondering what my options are? I am not extremely good with computers but I assume I need to get an update in order to aquire the pictures???

     

    Thanks,

     

    Jack

  • Terence Devlin Level 10 Level 10 (121,660 points)

    You need to reinstall the app from the disk that came with your computer and then run software update.

     

    To re-install iPhoto

     

    1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)

     

    2. Download it from the App Store to reinstall It's on your Purchases List there.

     

    For older versions that have been installed from Disk you'll need these additional steps:

     

    2a: On 10.5:  Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.

     

    2b: On 10.6: Those receipts may be found as follows:  In the Finder use the Go menu and select Go To Folder. In the resulting window type

     

    /var/db/receipts/

     

    2c: on 10.7 or later they're at

     

    /private/var/db/receipts

     

    A Finder Window will open at that location and you can remove the iPhoto pkg files.

     

    3. Re-install.

     

    If you purchased an iLife Disk, then iPhoto is on it.

     

    If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.

     

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