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Flash player

259 Views 4 Replies Latest reply: Jul 8, 2013 6:55 AM by Klaus1 RSS Branched from an earlier discussion.
VitaliyKolosWT Level 1 Level 1 (0 points)
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Jul 8, 2013 4:48 AM

Most likely it's not exactly what you're discussing here, but I'll ask anyway. Thing is, I downloaded a free template and I modified it to meet my needs. No problem with that. When I open my site with my Windows laptop, it's all good. But if i go to Safari on my MacBook pro, it says that I need to update the version of my Flash Player. I do it. Restart my Safari (I even reset my macbook just to make sure), but it still says that I need to update my Flash Player. Is there a way to make sure that I've installed the right version, because I've wasted a few days on something that should work out of the box, right? Thanks in advance.

 

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  • tonefox Level 5 Level 5 (7,680 points)
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    Jul 8, 2013 3:13 AM (in response to VitaliyKolosWT)

    There are no inherent problems with Macs/Safari/Flash.  Working on a Windows machine and not working on a mac has no significance: naturally Flash Player for Windows is a different piece of software from Flash player for OSX.

     

    You're in an iPad forum, by the way.

  • Carolyn Samit Level 10 Level 10 (84,095 points)
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    Jul 8, 2013 5:26 AM (in response to VitaliyKolosWT)

    Open System Preferences > Flash Player then select the Advanced tab.

     

    To make sure the latest version of Flash is installed, click Check Now under Updates.

     

     

    You can access Sysem Preferences by clicking the Apple menu icon top left in your screen.

     

    Or by clicking the System Preferences icon in the Dock   System Prefs icon ASC.jpg

     

    Or by going to HD > Applications > System Preferences

     

     

     

    * You posted in the correct forum.

     

    Apple Support Communities > Mac OS & System Software > Safari

     

    This not the iPad forum.

  • tonefox Level 5 Level 5 (7,680 points)
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    Jul 8, 2013 5:53 AM (in response to Carolyn Samit)

    The post was apparently moved. 

  • Klaus1 Level 8 Level 8 (43,375 points)
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    Jul 8, 2013 6:55 AM (in response to VitaliyKolosWT)

    You styill haven't told us what Mac you have and what version of OS X and Safari, but:

     

    You can check here:  http://www.adobe.com/products/flash/about/  to see which version you should install for your Mac and OS.

     

    You should first uninstall any previous version of Flash Player, using the uninstaller from here (make sure you use the correct one!):

     

    http://kb2.adobe.com/cps/909/cpsid_90906.html

     

    and also that you follow the instructions closely, such as closing ALL applications first before installing. You must also carry out a permission repair after installing anything from Adobe.

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