Currently Being ModeratedJul 8, 2013 10:43 AM (in response to Gareth Randall2)
How did you delete preferences? Best method is to use Digital Rebellion's preference manager. It makes sure you delete all the necessary files and also allows you to backup your preferences.
I'm working with OS 10.6.8 without any Motion issues.
Currently Being ModeratedJul 8, 2013 12:07 PM (in response to Michael Grenadier)
Yes, I used Preference Manager to delete the prefs. I also used FCS Remover to remove the entire suite before reinstalling.
Just in case you've misunderstood me, I've been using Motion 4 quite happily with 10.6.8 for years. It started hanging on import after I installed the most recent security update (2013-003).
Currently Being ModeratedJul 9, 2013 8:12 AM (in response to Gareth Randall2)
is everything coming off the same drive? Might try importing from a different drive.
Try creating a new account (system preferences: accounts) with admin privileges and log into that account and see if that makes a difference.
Currently Being ModeratedJul 10, 2013 12:29 AM (in response to Michael Grenadier)
I've already tried importing things from different drives. Still no difference. I'll try the new account thing though.
EDIT - working from a new account didn't fix it either. I think my only option now is to reinstall OSX and *not* install the 2013-003 security update. Well, that or buy Motion 5, which I don't want to have to do, since I'd have to learn the new interface and it doesn't really offer me anything I'd actually use over and above Motion 4.
Currently Being ModeratedJul 10, 2013 9:00 AM (in response to Gareth Randall2)
well if you have to do the reinstall thing, here's a user tip on best practices
Once you've got things working again, I'd suggest you create a bootable "clone" of your startup drive, so you can quickly restore your startup drive from the clone if things go south.
Wait, how did you uninstall the fcp suite? The best way is to use Digital Rebellion's uninstaller. It's free
Currently Being ModeratedJul 10, 2013 2:01 PM (in response to Michael Grenadier)
also, just re-read your original post. Did you try and add files to a project that you had originally sent from fcp? If so, maybe try creating a new project and see if you can import files then.
Currently Being ModeratedJul 10, 2013 2:16 PM (in response to Gareth Randall2)
just checking, but have you tried using the file: import dialog?
Have you tried working with a different project preset?
When you use the file browser, and navigate to a quicktime, does it play in the file browser window?
Have you tried zapping p-ram? (a long shot I know, but....)
Currently Being ModeratedJul 12, 2013 3:47 AM (in response to Michael Grenadier)
The computer is at work, and I'm not there for the next couple of days. I've just discovered that my Mac at home (which is also on 10.6.8) hasn't had the suspect security update applied yet, and Motion is still working normally, so I'll run a backup and then apply the update to see if that is definitely the culprit.
Currently Being ModeratedJul 13, 2013 9:49 PM (in response to Michael Grenadier)
Using File>Import *does* work, and QTs *do* play in the file browser window.
After applying security update 2013-003 to my machine at home, Motion still works normally.
But still no obvious explanation as to why the "import" button and drag-and-drop import both cause Motion to hang on my work machine.