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What is it talking apple so long to create an update for the whine issue?

4225 Views 51 Replies Latest reply: Jul 20, 2007 2:21 PM by _Proteus_ RSS
  • Mjdx88 Calculating status...
    Blah i forgot to add, that the whole point is i dont think apple sees this as a real issue and anyone who complains is just being picky(which i some what agree with but at the same time if you spend $3500 on a notebook that better run the way you want it to.)
    None...yet, Windows XP, Using an old HP
  • real_mav Calculating status...
    The whine problem cannot be fixed anytime soon. It is NOT software, if it were, there would have been an update already.
  • Nick A Level 4 Level 4 (1,465 points)
    Windows XP doesn't whine. It's software.

    MacBook Pro 15.4", Mac OS X (10.4.6), 1.83GHz Core Duo, 2GB RAM, 100GB @ 7200RPM
  • Randall Schulz Level 3 Level 3 (800 points)
    Yes. Inferior power management software under Windows.

    iMac 20" Core Duo; MacBook Pro, Mac OS X (10.4.6)
  • Steven Santoianni1 Level 2 Level 2 (245 points)
    in no way do i support windows. but just a thought. if windows has inferior power management then why does the system run "better" (better meaning no whine)? Just a question.
    and wouldnt it prove that the whine IS a software problem if there isnt a whine under windows because the only thing changing IS the software (from OS X to windows)? So then how could it be a hardware problem if no hardware is changing in that case? (that question isnt questioning you, its from other posters oppinoins)

    those are just a couple of thoughts. now please dont think im starting an arguement here lol. im just curious about learning more. (and im also bored at work haha)
    MacBook Pro, 2.0 GHz 2GB RAM OS 10.4.6 - iPod video 30GB, Mac OS X (10.4.6), iMac G4, 1GHZ and 512 MB APPLE RAM. OS X (10.4.6)
  • Swad Level 1 Level 1 (0 points)
    Well it would seem we should figure out what the MBP whine "fixes" have in common with XP.

    Is it that they consistantly keep the processor running at a different speed? Other thoughts welcome.

    Also, is it confirmed that the whine doesn't occur for anyone under Windows?
  • Steven Santoianni1 Level 2 Level 2 (245 points)
    im pretty sure it DOES have to do with power management since im sure we all get better battery life in OS X then in windows. Its pretty cool that windows runs better on my mac then it does on my Girl friends PC.
    MacBook Pro, 2.0 GHz 2GB RAM OS 10.4.6 - iPod video 30GB, Mac OS X (10.4.6), iMac G4, 1GHZ and 512 MB APPLE RAM. OS X (10.4.6)
  • Randall Schulz Level 3 Level 3 (800 points)
    It’s been covered. The best, most detailed and believable answers were given just a few days ago by MSmith. Look for his posts.

    Randall Schulz
    iMac 20" Core Duo; MacBook Pro, Mac OS X (10.4.6)
  • sy_ko76 Calculating status...
    I got mine today. It's W8617*. It has the CPU whine. Tech support confirmed it and I am getting a refund.
  • kkapoor Level 1 Level 1 (80 points)
    I placed an order for the 2.0Ghz MBP on April 7th. The first machine I received was DOA. I finally received a replacement on April 25th. While the second machine was not DOA it did exhibit many of the issues of the first including excessive heat and buzzing.

    The first machine I received was a W8614 and the second was a W8616. Build Week 14 and 16 respectively.

    These were both CTO orders with 7200 rpm drives. I am extremely disappointed with the problems the machines have exhibited despite their excellent performance.

    The upside of all this is that Apple customer service has been a dream to deal with. The 1st machine was declared DOA and a replacement was setup. I held on to the second machine for a week (which is today) and finally called Apple. They did not even mention a restocking fee but immediately said that a return label would be sent out a full credit would be issued.

    The ease of returning this CTO machine was pleasing but also got me wondering. Apple has usually been very strict about their CTO return policy. Usually choosing to repair the machine instead. To me this only indicates that their is an endemic problem with the MBP hardware.

    The down side to all of this is that I will be without a computer. I sold my Thinkpad T40 and my Dell desktop to switch to Apple. Although I do not regret getting rid of my other machines I am now in limbo. The only thing that I can do is place a new order and pray that there is no problem. At least by placing a new order I will be back to square one. I have a full backup.

    Any thoughts from the community as to what I should do.
    Macbook Pro 2.0 Ghz,100GB 7200rpm, 2GB RAM, Mac OS X (10.4.6)
  • Jim Pryde Calculating status...
    My story on this is long, but I'll try to trim it as much as possibly. Basically, had a TiBook still under AppleCare. It died. Sent to Apple and waited 6 weeks for parts to arrive (they didn't.) Situation escalated, they sent me an MBP (W8616) which exhibited whine and fairly high temps. The rep I worked with at Apple confirmed that this is an issue and agreed to send me a new unit. It will be shipping today or tomorrow.

    To be honest, I only notice it if I am in a quiet room. I can see how many may have the whine and not notice it. I wasn't even asking for a replacement when I brought it up to the rep at Apple. I mentioned it and pasted in some URLs with discussion about it. She immediately e-mailed and told me to send this one in, and that the problem would be taken care of with a new unit. Maybe she knew something I didn't. I'll keep the board posted.
    MacBook Pro 1.83, 1G, 80G, Mac OS X (10.4.5)
  • eckthetech Level 1 Level 1 (120 points)
    I do have the whine in windows, but it isn't as loud as it is in OS X.
    Macbook Pro, Mac OS X (10.4.6), Stock 1.83
  • mcornes Level 1 Level 1 (35 points)
    That is simple not true. Steve stood in front of the developers conference over 6 months before the commercial release of apple on intels with OS X running on his intel machines. ISP have had certainly tiger and maybe jaguar running on intel for a long time. Apple caims to have built OS X twice, once for PPC and once for x86. I know all about the reality distortion field but surely he wouldn't have the gall to stand up there and lie in such a fashion ?
    Mac Book Pro 1.83, Mac OS X (10.4.5), Shiny
  • drjjw Calculating status...
    I am currently on the phone with tech support and he assures me (click here for grain of salt) that Apple is working on it, and that this defficiency is covered under warranty.
    MBP 15, Mac OS X (10.4.6)
  • drjjw Level 1 Level 1 (0 points)
    I am currently on the phone with tech support and he assures me (click here for grain of salt) that Apple is working on it, and that this defficiency is covered under warranty.

    MBP 15, Mac OS X (10.4.6)


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