Ralph Deen

Q: cannot print coupons

I can no longer print coupons on my iMac....any solutions?   Thanks

iMac, OS X Mountain Lion (10.8.3), iPhoto 9.4.3

Posted on Jul 8, 2013 11:08 AM

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Q: cannot print coupons

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  • Helpful answers

  • by BDAqua,

    BDAqua BDAqua Jul 8, 2013 12:20 PM in response to Ralph Deen
    Level 10 (123,855 points)
    Jul 8, 2013 12:20 PM in response to Ralph Deen

    Hi Ralph, see if Java is disabled...

     

    http://support.apple.com/kb/HT5241?viewlocale=en_US

    http://support.google.com/chrome/bin/answer.py?hl=en-GB&answer=142064

    http://support.mozilla.org/en-US/kb/How%20to%20turn%20off%20Java%20applets

     

    Java for OS X 2012-006: How to re-enable the Apple-provided Java SE 6 applet plug-in and Web Start functionality

     

    http://support.apple.com/kb/HT5559

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jul 8, 2013 12:20 PM in response to Ralph Deen
    Level 9 (57,660 points)
    Jul 8, 2013 12:20 PM in response to Ralph Deen

    Are you using any sort of coupon printing app and/or coupon printing software that enables you to print out coupons?  If so, check w/the vendor to determine if you need to update their software.

     

     

     

     

     

     

     

     

     

     

     

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  • by Ralph Deen,

    Ralph Deen Ralph Deen Jul 8, 2013 1:38 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    Jul 8, 2013 1:38 PM in response to Baby Boomer (USofA)

    I AM using a coupon printer piece of software which I downloaded again this morning...didn't help.   Java is enabled and it's showing to be their latest version.    Nothing's worked so far.   Puzzling....was printing coupons without probs until a few months ago.....I THINK before installing Mountain Lion...but who knows.   Thanks for the thoughts!

  • by Baby Boomer (USofA),

    Baby Boomer (USofA) Baby Boomer (USofA) Jul 8, 2013 1:49 PM in response to Ralph Deen
    Level 9 (57,660 points)
    Jul 8, 2013 1:49 PM in response to Ralph Deen

    You need to go to the coupon software website to determine if you need to update its software for ML.

     

    Another thing you can do is use a different browser, repair permissions & restarting your computer.

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

     

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  • by Ralph Deen,Solvedanswer

    Ralph Deen Ralph Deen Apr 21, 2014 12:40 PM in response to Baby Boomer (USofA)
    Level 1 (0 points)
    Apr 21, 2014 12:40 PM in response to Baby Boomer (USofA)

    Success!    I successfully printed coupons this morning from coupons.com, smartsource, redplum, etc....but I don't have the foggiest idea how or why!   Dig this....from the get-go....whenever I'd try printing ANY coupon....my HP LaserJet 1320 would give the yellow flashing light....FOR-EVER...and fail to print.    Over the weekend, I tried every suggestion that the good people at coupons.com support had offered....had already done most of them repeatedly....and when I finished trying EVERYTHING again....I clicked on print coupon....and got the exact same yellow flashing "no-go" light I'd been getting from the start.   On a whim, I pressed the green non-flashing light on the PRINTER....and voila!    It took a deep breath and has been printing every coupon I send to it....but still fiashes that light and I still have to go into the networked room it's in and press the button....BUT IT WORKS!     ****, it MAY'VE been working the entire time.....who knows?   But anyway....thanks to those who tried to help me...it's much appreciated.     My wife is elated!   Cheers....rd