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Quicktime 7.04, Windows Terminal servers, and no sound

538 Views 1 Reply Latest reply: May 1, 2006 9:21 AM by John Gilliam RSS
Sir_Timbit Calculating status...
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Feb 23, 2006 1:22 PM
Hi all,

I suspect this is related to all those posts I've already read here about sound problems with QT 7.04...

I look after a number of Windows 2003 terminal servers in schools. They used to have QuickTime 6.52 and played sound just fine. However, when I upgraded them to 7.04, the video played but no sound. Testing is easy; I just open up the SAMPLE.MOV in the QuickTime folder! On a terminal server with 6.52, it plays video AND audio just fine. But when I upgrade that same box to 7.04, the sound is then gone!

I suppose the quick solution is to revert back to 6.52. Our concern of course was all the talk about 6.52 having various security vulnerabilities--the fix was to upgrade to 7.04.

So now I have a secure version of QuickTime, but it doesn't play audio anymore. Not much of a solution!!!

Thoughts? Am I stuck waiting for a 7.05 fix? On the terminal servers, the safe mode (wave out only) was already the default option for QT 7.04, and I've tried making various adjustments to no avail.

Thanks for any help,
Sir Timbit
PC, Windows XP Pro
  • John Gilliam Calculating status...
    Sir Timbit,

    We are experiencing the exact same issue at our school. Most of our classrooms are thin client PCs connecting to a Win2003 terminal server. When we decided to go thin client, we tested all multimedia applications that we could think of. With the upgrade to QT 7, we now have stuttering audio. I certainly hope that Apple is woking on a fix for this as it is negatively impacting our instructors as well as creating a perception that Quicktime is not a good multi-media application.

    So, while I don't have a solution... I hope that someone at Apple will address our needs.

    John
    PowerBook G4, Mac OS X (10.4.4)

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