6 Replies Latest reply: Jul 9, 2013 10:05 AM by BassPlaya
BassPlaya Level 1 Level 1 (0 points)

Hi all,

 

I'm hiring 12 people who are about to work on the same computers (4 to be exact with OSX 10.5 or 10.6 running) and I want to give each of them an iChat account so I can help them whenever they have a question on working with whatever they are doing. We would be using iChat 5 because that runs on the all the systems we have and it has this great feature for sharing your screen whilst you can talk to and hear each other.

 

Now I'm not sure if regular screen sharing would work with audio as well so if one can point this out, that'd be great too.

 

But for now I'd like to know how I can create 12 accounts for iChat only to be used in the office disregarding the staff's personal data such as name, email address and such. I do have my own webserver and domain name and I've gone ahead creating 12 email accounts already which should probably be helpful in setting up the iChat accounts.

 

1) I've checked out Jabber.org but once created, I couldn't create a working account on iChat. It wouldn't connect.

2) So I went for Google but they seem to have abandoned Google talk or something. That didn't work either.

3) So I went to look for Yahoo but then I found out that there is no Yahoo account type in iChat 5.

4) Now I'm trying to go for an account at aim.com but so far, they've blocked me because of the many attempts to write a useful name for each aim account.

 

Does anyone have a 'simple' solution for my problem?

 

Cheers!

BassPlaya


iMac, Mac OS X (10.5.8)
  • 1. Re: iChat account creation for internal office use
    BDAqua Level 10 Level 10 (116,475 points)

    Hello,

     

    I'm using AIM accounts in 10.5.8, though on iChat4.0.9, but have used the same AIM accounts int 10.6.8, 10.7.5, 10.8.4... whatever version of iChat or whatever it was renamed to in 10.8+

     

    http://www.aim.com/

  • 2. Re: iChat account creation for internal office use
    BobHarris Level 6 Level 6 (13,120 points)

    Within the office where all computers are on the same local area network, you can use Bonjour which does NOT need any accounts.

     

    iChat -> Preferences -> Accounts -> Boujour -> Enable Bonjour instant Messaging

  • 3. Re: iChat account creation for internal office use
    BDAqua Level 10 Level 10 (116,475 points)

    Cool, thanks!

  • 4. Re: iChat account creation for internal office use
    BassPlaya Level 1 Level 1 (0 points)

    I've tried that but I cannot see anyone on the network although both users are connected to the internet using Airport and have the same gateway 192.168.11.1. I've seen a youtube video about this, someone who claims the same thing but didn't actually show it in action because no one was available at that time. (http://www.youtube.com/watch?v=u_owOjDRjes)

    Could you tell me what I'm doing wrong here?

     

    I must say that I'm using iChat 5 on one computer and iChat 4 on the other.

     

    Cheers!

  • 5. Re: iChat account creation for internal office use
    BobHarris Level 6 Level 6 (13,120 points)

    I was able to see my Macbook running 10.6.8 and my Macbook Pro running 10.7.5 over Bonjour.  I made sure that iChat Bonjour account preferences were enabled on both systems.  I use an Apple Airport Extreme WiFi base stations as my router, with a 2nd Airport Extreme in "Bridge" mode to extend my network to other parts of my house.

     

    Assuming you have 1 and only 1 subnet, and an unseen user is not using a VPN connection to a remote network, then everyone should see everyone else that is using Bonjour.

     

    Multiple subnets can occur when 2 routers are being used.  For example, the ISP provides a broadband modem/router combo, and then a 2nd WiFi router is added.  The ISP's modem/router is 1 subnet, and the WiFi router becomes another subnet (repeat for every additional WiFi router added).

     

    The solution for this is to disable the routing functions in the additional WiFi routers so that the just bridge the ISP's modem/router.

     

    You can use Bonjour Browser to see if Bonjour is being propagated between your systems
    <http://www.macupdate.com/app/mac/13388/bonjour-browser>

  • 6. Re: iChat account creation for internal office use
    BassPlaya Level 1 Level 1 (0 points)

    @BobHarris: THANK YOU!

     

    It works like BobHarris says with Bonjour but the reason why I didn't get it to work initially was a problem with my wifi router. I have an Nfinity router from Buffalo and there was a setting which was unavailable with the firmware I had (I never updated that, never even thought about updating that) but it appeared that I didn't have the function 'Broadcast SSID' and the helpdesk at Buffalo told me that I had to update the firmware and try it again. They said that they've heard that this has been a problem with Bonjour in the past.

    So yeah! That really works great!

     

    BUT

     

    oh no... when I'm creating the 'accounts' on my macs for my staff I want to use parental control and it appears that you can't login using Bonjour if a Mac account is being managed by parental control.

     

    Does anyone have a clue how to solve this?