HT203570: About the "Apple Hardware Test does not support this machine" message

Learn about About the "Apple Hardware Test does not support this machine" message
sfromhi

Q: Apple Hardware Test?

15.3" Macbook Pro A1286

early 2011

Came with OS X 10.6.3

Upgraded to 10.7.5

Holding "D" key during restart doesn't boot Apple Hardware Test

(boots Recovery HD, Mac OS X Utilities instead).

I would like to run AHT.

Apple didn't ship Installation DVDs.

Can I get a bootable system disk with AHT?

Apple Hardware Test, Mac OS X (10.7.5)

Posted on Jul 9, 2013 12:36 PM

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Q: Apple Hardware Test?

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  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 12:39 PM in response to sfromhi
    Level 1 (0 points)
    Jul 9, 2013 12:39 PM in response to sfromhi

    more:

     

    Had just auto-updated OS X.

    Running Safari. Fans went on high. 

    Wouldn't restart: Stuck on grey screen w/ logo and wheel turning.

     

    Reset NVRAM.

     

    Holding "D" key during restart doesn't boot Apple Hardware Test

    (boots Recovery HD, Mac OS X Utilities instead).

    AHT specific to machine. (I would like to run AHT.)

     

    Can I get a bootable system disk with AHT?

     

    Disk Utility repaired Macintosh HD disk.

    Also erased disk.

     

    Can run Macbook as target disk.

     

    Startup disk doesn't show any bootable systems.

     

    Restoring a Time Machine backup from an external HD disk =

    erased disk okay,

    shows that it writes files,

    but estimates over 300 hours to finish. (~150Gig)

     

    Apple didn't ship Installation DVDs.

     

    Won't reload Mac OS X Lion from Apple.

    says: "Downloading additional components. 2,925 hours remaining"

    then after a few minutes:

    "Can't download the additional components needed to install Mac OS X."

     

    Network Utility shows Wi-Fi Link Speed: 54 Mbit/s

     

    Internet Recovery: Command R doesn't bring it up.

    (boots Recovery HD, Mac OS X Utilities).

     

    No way to load EFI Firmware Update 2.3 onto Macbook.


  • by mende1,Helpful

    mende1 mende1 Jul 9, 2013 12:48 PM in response to sfromhi
    Level 10 (93,324 points)
    Desktops
    Jul 9, 2013 12:48 PM in response to sfromhi

    If you got your MacBook Pro after July 2011, it came with Lion, so it didn't come wtih DVDs. You have to use Recovery > http://support.apple.com/kb/HT4718

     

    You can't start up Apple Hardware Test holding the D key while your MacBook is starting because this is only valid if you have Apple Hardware Test on the OS X DVD or the hard drive. If your Mac didn't come with DVDs, Apple Hardware Test is available in the Internet, so hold Option (Alt) and D keys while your MacBook Pro is starting to download Apple Hardware Test from Apple

  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 1:11 PM in response to mende1
    Level 1 (0 points)
    Jul 9, 2013 1:11 PM in response to mende1

    Thanks, major progress.  Now I have a screen with 2 text entry boxes with a speaker volue sign to te left of the top one, and a padlock to the left of the bottom one, and under that an X  and a check mark in round buttons, no explanation. What do I do next?

  • by mende1,

    mende1 mende1 Jul 9, 2013 1:12 PM in response to sfromhi
    Level 10 (93,324 points)
    Desktops
    Jul 9, 2013 1:12 PM in response to sfromhi

    Can you take a photo of that screen and upload it in this site? I haven't seen it before

  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 1:16 PM in response to mende1
    Level 1 (0 points)
    Jul 9, 2013 1:16 PM in response to mende1

    prior a screen has me 'Choose Network', and I have gone back to this screen.

    My choices are 'X' and '..."

  • by mende1,

    mende1 mende1 Jul 9, 2013 1:17 PM in response to sfromhi
    Level 10 (93,324 points)
    Desktops
    Jul 9, 2013 1:17 PM in response to sfromhi

    Apple Hardware Test has to be downloaded from Apple. If you have got a wireless network and it shows up in the list, select it. If not, connect an Ethernet cable to your Mac and the router and Apple Hardware Test will be downloaded

  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 1:17 PM in response to sfromhi
    Level 1 (0 points)
    Jul 9, 2013 1:17 PM in response to sfromhi

    my only choice is '...'

    the screen you want a pic of comes when i select '...'

  • by mende1,

    mende1 mende1 Jul 9, 2013 1:18 PM in response to sfromhi
    Level 10 (93,324 points)
    Desktops
    Jul 9, 2013 1:18 PM in response to sfromhi

    That's probably the option to connect to a hidden network

  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 1:22 PM in response to sfromhi
    Level 1 (0 points)
    Jul 9, 2013 1:22 PM in response to sfromhi

    i'm looking for an ethernet cable

  • by sfromhi,

    sfromhi sfromhi Jul 9, 2013 1:29 PM in response to sfromhi
    Level 1 (0 points)
    Jul 9, 2013 1:29 PM in response to sfromhi

    plugged in ethernet, instead of wi-fi , and it seems to be proceeding. thanks a 100 times, hope this works.

  • by mende1,

    mende1 mende1 Jul 9, 2013 1:30 PM in response to sfromhi
    Level 10 (93,324 points)
    Desktops
    Jul 9, 2013 1:30 PM in response to sfromhi

    If you have to reinstall OS X, I recommend you to do it through Ethernet. The download is faster and you won't have the same problems as installing Mac OS X with Wi-Fi