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why doesn't mail work with Att Yahoo servers?

8343 Views 10 Replies Latest reply: Jul 13, 2013 7:04 PM by Ed.G5.10.4 RSS
Ed.G5.10.4 Calculating status...
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May 9, 2013 9:52 AM

Ever since Bellsouth went to using Yahoo to handle their email it hasn't worked regularly. Now that my system is so old they are incapable of helping. They do not have any tech support for Apple products nor do they seem to care. The conversation all ways ends up that they say something is wrong with the mail program or the computer. Since i had it checked out I know that is BS.

I know there are a number of people using older Mac Mail programs with one of the At&T companies that someone must have found a solution, or not? There are pages of Mac owners complaining on the ATT site but no solutions.

Looking for someone that has succeeded in dealing with ATT and what is it?

It may be that the solution is using a different email program than Mac Mail or forwarding from a different email supplier. Any suggestions?

G5, Mac OS X (10.4.8), (2)G3 as well-9.1
  • BDAqua Level 10 Level 10 (114,670 points)
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    May 9, 2013 11:42 AM (in response to Ed.G5.10.4)

    Hello Ed, does it work sometimes?

     

    Yahho is famous for outages...

     

    http://downrightnow.com/yahoomail

     

    Are these the settings you used?

     

    http://help.yahoo.com/l/us/att/smallbusiness/bizmail/pop/pop-43.html

  • BDAqua Level 10 Level 10 (114,670 points)
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    May 11, 2013 2:44 PM (in response to Ed.G5.10.4)

    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.

     

    You may have multiple entries.

     

    Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter

     

    The Password rejection can confuse people since it's a catch all meaning...

     

    This Password, Username, Authentication method... is not recognized on this Port to this Server, or a server end problem.

     

    If using a browser to login via WebMail works it's not Name or Password, but one of the other ones.

     

    The receiving email ports are:

     

    IMAP is port 143

    IMAP-SSL is port 993

    POP is port 110

    POP-SSL is port 995

    Outgoing ports are...

    SMTP and SMTP-SSL is on ports 25, 587 and 465. Port 587 has to be SSL, and port 465 is enforced TLS-wrapped and is generally used by Outlook users.

  • Andrew99 Level 4 Level 4 (1,300 points)
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    May 11, 2013 5:58 PM (in response to Ed.G5.10.4)

    Ed.G5.10.4,

     

    FWIW, here are my current Mail settings for the AT&T (formerly Bellsouth) DSL FastAccess account on my iMac G4 PPC running Mac OS 10.4.11:

     

    Under Mail Preferences, Account Settings:

     

    Account Type: POP

     

    Description: my complete bellsouth.net email address

    Email Address: my complete bellsouth.net email address

    Full Name: my name

     

    Incoming Mail Server: pop.att.yahoo.com

    User Name: my complete bellsouth.net email address

    Password: my password (hidden with bullet points)

     

    Outgoing Mail Server (SMPT): mail.bellsouth.net

     

    Server Settings...

    Outgoing Mail Server: mail.bellsouth.net

    Server Port: 25

    Authentication: None

    User Name: left blank

    Password: left blank

     

    Under Mail Preferences, Advanced:

     

    Enable this account -- checked

    Include when automatically checking for new mail -- checked

     

    Port: 995, Use SSL -- checked

    Authentication: Password

     

    For the most part, the Mac Mail application has worked reliably enough for me. When I do encounter the type of authentication failure you describe (thankfully, only rarely) I'll close mail, log out of my user account -- or restart if necessary -- and wait several minutes or longer before reopening Mail. Often that does the trick. Certainly not a perfect solution, but something I've learned to live with.

     

    Whether or not the above settings will work now that you've added Uverse, I can't say. Naturally, your results may vary. Good luck.

  • BDAqua Level 10 Level 10 (114,670 points)
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    May 11, 2013 7:56 PM (in response to Andrew99)

    Great post, thanks... long time no see!

  • goodmanrc Calculating status...
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    Jul 9, 2013 9:27 PM (in response to Ed.G5.10.4)

    I had problems with bellsouth.net using ATT pop up all of the sudden.  Apparently ATT changed some of their network settings as my computer email worked fine but my iPad stopped working with email. Below are the iPad settings that made email start working again.

     

    iPad Mail Settings


    Incoming Mail Server

      Host Name       pop.att.yahoo.com

      Use SSL          ON

      Authentication  Password

      Post                995

     

    Outgoing Mail Server

      Host Name      smtp.att.yahoo.com

      Use SSL         OFF

      Authentication  Password

      Port                25

  • farcloud Calculating status...
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    Jul 10, 2013 12:30 PM (in response to Ed.G5.10.4)

    As of july 2013 email on ipad using ATT or Bellsouth no longer works.

    This is a business they handed over to YAHOO.

    The problem is you likely set email up using the "other" option and selected info for Bell ports and servers.

     

    Apple or Yahoo has some internal conflict with these settings.

     

    The solution is to delete your email account and recreate it on the Apple product.

     

    When you perform first step to select email provider pick "Yahoo"

    Answer the questions (filling in your email address and password.

    It will then ask you to enable cookies and sign in to yahoo with same email and password above.

    That's it...done.

    Keep cookies enabled while doing mail. (because yahoo ***** thay way)

     

    pass this info/fix on.

  • brs73435 Calculating status...
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    Jul 13, 2013 10:54 AM (in response to farcloud)

    Thanks for the fix, farcloud! Worked great.

     

    Two notes... I think what really changed is the new Yahoo-based AT&T mail service uses IMAP... kind of a major change (for the good) that the AT&T support folks don't seem to know about (nor any of their online support docs).

     

    Second is, if you're nervous about deleting the old account, I just added a new account and confirmed everything worked before I deleted the old account.

     

    Thx again!

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