HT1430: Turn your iOS device off and on (restart) and resetLearn about Turn your iOS device off and on (restart) and reset
Currently Being ModeratedJul 10, 2013 6:04 AM (in response to ToddPeters)
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Seeems like a bad backlight or connection
Currently Being ModeratedNov 23, 2013 3:08 PM (in response to Ana Gab)
I answered your question here: