4 Replies Latest reply: Aug 27, 2013 3:50 PM by psycosmyth
frank.davis Level 1 Level 1 (0 points)

I got issued a phone from work (i4). It was assigned, and used by a former EE.

I wanted it reset(right), tech support said: "just download the Itunes, and restore the phone".

I tried that on the PC that I have been using for 3 yrs, and it wouldn't work (current ver. of UBUNTU, with WINE).

I had to:

  -barrow a PC with windows

   -create a restore point(condition of owner)

  -install itunes

   -download the update (920.4 MB)

  -reset my work phone (via USB)

  -return the PC to the restore point




On ALL my other phones I just tell it to restore it to factory settings, and it's done.

iPhone 4S, Other OS, UBUNTU