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email deleted from microsoft outlook is not deleting on iphone

2937 Views 3 Replies Latest reply: Dec 27, 2013 8:15 PM by toshikobe RSS
thegame658 Level 1 Level 1 (0 points)
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Jul 2, 2013 6:23 AM

Hi,

 

I've been noticing that if a user deletes an email from their outlook client oin their PC, it will not push that change to their iPhone. They have to manually sync their inbox to reflect the changes or close and restart the mail app.  Push email is enabled on the device.

 

If they delete a message on the phone, it deletes on their outlook within seconds.

 

Just wanted to see if others had noticed this problem, or if this is normal behavior in an exchange environment.

iPhone 4S, iOS 6.1.3, happening across all iphone models

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