HT4993: Sprint Wireless Online SupportLearn about Sprint Wireless Online Support
Currently Being ModeratedJul 11, 2013 3:20 PM (in response to jesusfrommn)
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software.