1 Reply Latest reply: Jul 13, 2013 9:28 AM by sterling r
idontknow_idk Level 1 Level 1 (0 points)

The iBookstore on my iPad is showing that there is an update to one of the books I have. Whenever I visit the bookstore to download the update I'm being told that it has already been downloaded and there isn't anything else I can do. I am not sure how to remove the "1" in a red circle that appears at the bottom of the screen next to the purchased tab.


iPad 2, iOS 6.1.4
  • 1.
    sterling r Community Specialists Community Specialists (3,785 points)

    Hello idontknow_idk,

     

    I would suggest a few things. First close all the apps with this article:

    iOS: Force an app to close

    http://support.apple.com/kb/ht5137

    1. From the Home screen, click the Home button twice.
    2. Tap and hold on the app.
    3. When it starts to jiggle, tap the - to close it.
    4. Double-click the Home button and try opening the app again.

     

    If the issue persists I recommend restarting the iPad:

    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting

    http://support.apple.com/kb/ht1430

     

    Restarting your device

    1. Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
    2. Press and hold the Sleep/Wake button until the Apple logo appears.

     

    And as a last resort you can delete the book and download it again free of charge using this:

    Downloading past purchases from the App Store, iBookstore, and iTunes Store

    http://support.apple.com/kb/ht2519

     

    Regards,

    Sterling