Skip navigation

Contact support

259 Views 4 Replies Latest reply: Mar 16, 2014 8:38 AM by LNOM RSS
Pnccj7 Calculating status...
Currently Being Moderated
Jul 11, 2013 9:59 PM

Why do I constantly receive a message that states to contact apple/iTunes/support when I try to make a purchase through third party applications? It is annoying to continuously send emails and wait!.... I dislike apple .... If I was able to use this profile on a droid platform I would switch in a heartbeat. But because apple will not allow the transfer I'm stuck with these types of problems.

iPad 2, iOS 6.1.4, iTunes purchases
  • gail from maine Level 6 Level 6 (10,395 points)
    Currently Being Moderated
    Jul 11, 2013 10:01 PM (in response to Pnccj7)

    What do you mean "Apple won't allow the transfer"? Transfer of what?

     

    Have no idea what you are on about.

     

    GB

  • gail from maine Level 6 Level 6 (10,395 points)
    Currently Being Moderated
    Jul 11, 2013 10:12 PM (in response to Pnccj7)

    What does that have to do with Apple not allowing you to get an android? What "profile"?

     

    Not sure how you are contacting iTunes Support, or if you are checking your Junk/Spam folder to see if the email went there, but I've not seen anyone else complaining about not getting a response from Support...usually within 24 hours....

     

    GB

  • LNOM Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 16, 2014 8:38 AM (in response to Pnccj7)

    Is it possible that your credit card information is out of date? (ex.: you were issued a new card to replace an expired one. If so the security number on the back would be different, therefore no longer valid)

     

    Good luck

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.