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Newsstand never download automatically my subscriptions

508 Views 1 Reply Latest reply: Jul 13, 2013 1:55 PM by sterling r RSS
Rogue23 Calculating status...
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Jul 12, 2013 5:46 AM

Hi,

 

Do you have any answer about this issue? I know a lot of people complain about this. I have a lot of subscription in my newsstand, all my automatic download are activated but most of the time it doesn't work. The newsstand doesn's seem to be able to connect ont he Wi-fi to received the notification and download the magazine. My Wi-Fi works perfectly, I don't have any problem with other apps using the internet, it's only the automatic download in the newsstand that doesn't work. Can you please do something about this? Thanks.

iPad (4th gen) Wi-Fi, iOS 6.1.4
  • sterling r Community Specialists Community Specialists (3,390 points)

    Hello Rogue23,

     

    I would recommend steps 1, 3, and 5 of the iPad Troubleshooting Assistant found here http://www.apple.com/support/ipad/assistant/ipad/. If you get to step 3, I recommend closing ALL the apps.

    Here is step 1 to get you started.

     

    Restart iPad

     

    To restart iPad, first turn iPad off by pressing and holding the Sleep/Wake button until a red slider appears. Slide your finger across the slider and iPad will turn off after a few moments.

    Next, turn iPad on by pressing and holding the Sleep/Wake button until the Apple logo appears.

    Is iPad not responding? To reset iPad, press and hold the Sleep/Wake button and the Home button at the same time for at least 10 seconds, until the Apple logo appears.

    If your device does not turn on or displays a red battery icon, try recharging next.

     

    Cheers,

    Sterling

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