Skip navigation

HT4913: iTunes: How to add a computer or iOS device to iTunes Match

Learn about iTunes: How to add a computer or iOS device to iTunes Match

HT4913 My iPhone doesn't show up on list of managed devices in my store account.  How do I add it?

1110 Views 2 Replies Latest reply: Jul 13, 2013 7:32 PM by SADON2 RSS
SADON2 Calculating status...
Currently Being Moderated
Jul 12, 2013 6:51 AM

I have, sadly, two id's, and thus two store accounts.  Three IOS devices show up on one account, but I cannot figure out how to add my iphone to the list of managed devices.  It was originally managed by the 2nd account but I removed that management, thinking it prevented addition to the three devices on the first account.  Now the iPhone is among the missing and on neither list.

I have tried accessing Music and selecting iMatch to ON.  It won't stay.  Similarly for the manage itunes choice -- it will not stay on, Despite my having changed to the correct address on the iPhone.

I was able to access iMatch on my iPad following directions on the net, but the iPhone stubbornly refuses to be managed and will not allow iMatch to be turned on.

  • matt00 Community Specialists Community Specialists (3,245 points)

    Hello SADON2,

     

     

    Thanks for the question. The following article provides more information:

     

    iTunes Store: Associating a device or computer to your Apple ID

    http://support.apple.com/kb/HT4627

     

    When you turn on iTunes Match or Automatic Downloads, or when you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.

     

    […]

     

    Your Apple ID can have up to 10 devices and computers (combined) associated with it. Each computer must also be authorized using the same Apple ID. Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days. You can view which devices or computers are currently associated, remove unused devices or computers, and see how long before they can be associated with a different Apple ID from the Account Information page in iTunes on your computer.

     

    It may be that your iPhone is not available to associate with the secondary account, as it is still within the 90 day limit. To be sure, attempt to download a previous purchase or sign out and back in to iTunes & App Stores in Settings.

     

     

    Thanks,

     

    Matt M.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.