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Country code does not appear on caller ID when roaming

190 Views 3 Replies Latest reply: Jul 14, 2013 7:19 AM by KiltedTim RSS
stanzz Level 1 Level 1 (0 points)
Currently Being Moderated
Jul 1, 2013 7:55 AM

Hi

 

I am not sure if anyone of you have encountered this problem.  I have an unlocked iPhone from my service provider in Singapore.  When I am in Singapore, all my incoming calls will be displayed with the correct country code i.e +65 xxxx xxxx if it is from Singapore and +1 (xxx) xxxx xxxx if the call is from the USA. I noticed that when I am roaming in the USA, incoming calls e.g. from Singapore will not have the country code e.g. +65 1234 5678 is displayed as +12 3456 78 and I am unable to answer the call as clicking on "Answer" will terminate the call.  I also noticed  that calls from the USA are displayed correctly with the +1 (xxx) xxxx xxxx format. 

 

Do you have any advice, please?

 

Thanks n kind regards

Stan

iPhone 5, iOS 6.1.4

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