Currently Being ModeratedJul 14, 2013 10:35 AM (in response to Charles Cusumano)
Thanks to all who offered suggestions. Turns out the problem was from my own ignorance. I had Itunes Match turned on. Apparently when that is enabled, there is no ability to manually manage music. I sepnt many an hour with all sorts of tech support peoplke who although trying hard, had no clue. THEN I was sent to a sort of SUPER tech advisor. She asked right away if iTunes match was turned on, I said yes; she said turn it of and Voilá. Everything came back to my control. I could delete songs from my iPhone by synching only songs I wanted (ie: creating a playlist) and I gained back. Nearly 6GB of storage space on my 16 GB iPhone. So, if you are having that problem switch OFF that fargin’ iTunes match.