9 Replies Latest reply: Jul 15, 2013 9:29 AM by Eric Root
Ardwa Level 1 Level 1 (0 points)

I am attaching a photo in the normal way with 'windows friendly' active - BUT - recipient cannot view the image without rt. click and save as.

 

Annoying and not a problem before that I know of.

 

Solution please??

 

Important I solve this as look a bit of a numpy at the moment - prob. am! ;-)

 

Thank you

 

Sharkey

  • 1. Re: attachment fail to windows
    Axeman1020 Level 6 Level 6 (13,235 points)

    I suspect the problem is on their end. What kind of file is it .png? Windows doesn't open .png natively. If it is a .png export it as a .jpg and try again.

     

    It could alos be a security setting on their end if they are using Outlook. Outlook likes to block photos by default

  • 2. Re: attachment fail to windows
    Ardwa Level 1 Level 1 (0 points)

    Hi,

     

    the image is a jpg.

     

    A comment from other Windows contact says the image is "embedded"? - not "attached" and that is the problem.

     

    Any thoughts?

     

    Thank you so far.

  • 3. Re: attachment fail to windows
    Axeman1020 Level 6 Level 6 (13,235 points)

    Mail.app by default displays images inline, and most email clients won’t recognize them as attachments. If you right click (or ctrl click with a one button mouse) on the image you can select to view the image as icon, which makes it behave like a normal attachment. To make this the default behavior you’ll need to use the Terminal to set the preference. Terminal is in Applications>Utilities. Open Terminal and type:

     

     

    defaults write com.apple.mail DisableInlineAttachmentViewing -bool yes

     

     

    That will make every attachment you send act like an attachment instead of a pretty unusable decoration.

     

     

    If you decide this isn’t what you’re looking for, to restore inline attachment viewing type:

     

     

    defaults write com.apple.mail DisableInlineAttachmentViewing -bool false

     

     

    Restart Mail and you’re back to normal.

     

     

    One more thing, if you’re having the issue that Mail is resizing your image, after attaching a file, make sure that you select “Actual Size” from the “Image Size” pulldown in the lower right corner of your message window.

  • 4. Re: attachment fail to windows
    Ardwa Level 1 Level 1 (0 points)

    Is that the same as selecting "view as icon" from rt clk drop menu on the email itself?

     

    If so it made no difference to the recipient??

     

    Still confused ;-)   Sorry - just re-read your last.  I have tried that unsucessfully.

     

    Thank you for help so far

  • 5. Re: attachment fail to windows
    Axeman1020 Level 6 Level 6 (13,235 points)

    Send the email as plain text - Mail/Preferences/Composing - the box at the top

     

    Remember to include the file suffix (.jpg) on the photo file, and to send them as 'Windows friendly attachments'.

  • 6. Re: attachment fail to windows
    Ardwa Level 1 Level 1 (0 points)

    Giving that a try now.

  • 7. Re: attachment fail to windows
    Daniel Ebeck Level 4 Level 4 (1,650 points)

    I actually had some success by unticking the "Windows Friendly" box. Something on the server at the other end didn't like the firendly versions.

  • 8. Re: attachment fail to windows
    Ardwa Level 1 Level 1 (0 points)

    OK. I'll try anything once/twice etc..

     

    Thank you

  • 9. Re: attachment fail to windows
    Eric Root Level 6 Level 6 (16,210 points)

    This may work. There is a try before you buy option.

     

    Attachment Tamer – Mail Attachments