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HT3275: Time Machine: Troubleshooting backup issues

Learn about Time Machine: Troubleshooting backup issues

HT3275 Entourage database not backed up by Time Machine

1117 Views 3 Replies Latest reply: Sep 2, 2013 4:56 PM by Pondini RSS
Purkinje Calculating status...
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Jul 15, 2013 5:36 AM

A friend of mine uses Time Machine as a backup softwareon an Intel-based iMac with Mac OS X 10.6.8. Her Entourage 2008 email client database got corrupted. Using Time Machine, she tried to restore the most recent version of the database file according to instructions, but she can't find it anywhere on the backup disk. What's the deal? She never set TM to exclude the Entourage DB from her backup. Is there any way to recover the data that she lost? It is VERY important correspondence by the way. By now we do know that it is not at all efficient to back up the Entourage DBs with TM, and we understand that Entourage is abandonware, and yet, inefficient is one thing. A total loss of sensitive data is another.


This is truly unbelievable.


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